Inn Places

The Royal Oak

Swallowcliffe, Wiltshire SP3 5PA

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Overview
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Eat & Drink
Out & About
Food Trail
Reviews
Getting There
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Overview
Sleep
Eat & Drink
Out & About
Food Trail
Reviews
Getting There
Rates

The Royal Oak

The personal touch

Tucked away in the gently rolling Nadder Valley, the Royal Oak in Swallowcliffe is the perfect rural hideaway, a spruced up whitewashed and part-thatched pub set in a peaceful, picture-book village lost down narrow lanes and world away from the hustle and bustle of the A303. The pub was unloved and in a sorry state for 7 years until three village residents decided to lovingly restore and breath new life into the stunning 18th-century building. The doors to the new-look Royal Oak were pushed open in September 2015 and, yes, the food is exceptional and the rooms very comfortable, but the pub is very much a community local – everyone is overjoyed at having their pub back. Farmers, walkers, dogs, children and the local gentry happily fill the spruced up bar, replete with huge inglenook and blazing fire, stone tiled floor, thick beams and stylish furniture crafted by Matthew Burt at his workshop in nearby Hindon. Eat informally here amongst the hub-bub, or book a table in the cosy beamed dining room next door, or in the fabulous glass and green oak conservatory that overlooks the garden.
 

Muddy paws

Dogs on leads are very welcome in the bar area and garden and do treat your well-behaved pooch to one of the complimentary biscuits on the bar. You can stay with your dog in the Cranborne Room (£10 extra) and the pub has doggie towels, beds and treats on request.
 

Sticky fingers

A big welcome extends to children; there are toys available in the bar and they have their own menu of freshly prepared food – soup & bread; pasta & tomato sauce; beef burger & skinny chips; baked fish of the day; ice cream. Upstairs, Nadder Room has a sofa bed; Win Green & Wardour rooms are linked, so are ideal for a family with two children; otherwise most rooms can accommodate a z-bed (£25); cots are free.
 

Alfresco

Rustic benches and huge tables made from local reclaimed timber, including one crafted from a boat fender found in a boatyard, are dotted around the secluded rear garden.

Book a room at this inn

David Hancock says

The Best Bits

Derelict village local revived with style
Classic interior; contemporary design touches
True community hub and more…
Modern pub food; passion for local produce
Stunning glass & green oak conservatory
Cosy rooms; some under the thatch
Great walking from the front door
 

What’s the Damage?

6 doubles £125-£150
 

What Else?

All credit cards taken
Alfresco dining
Disabled access to restaurant and rooms
(lift to first floor - Fonthill Room)
Parking

The Royal Oak

Do not disturb

Named after local rivers, hills and villages, the six relaxing and hugely comfortable upstairs rooms, a couple tucked beneath the heavy thatch, have been beautifully designed and refurbished by Lou Eastham and Alison Galt, who both live in the village. Individually designed with an intimate and homely country feel, you can expect warm pastel hues, wool blankets, gorgeous throws, colourful cushions and goose down duvets on super cosy Hypnos beds, smart upholstered chairs and stylish lightwood furniture, tasteful paintings and prints, and welcome detail touches – jugs of flowers, local pottery mugs, books and local magazines, and fresh coffee, milk and home-made biscuits. Ashcombe is a fun and quirky room up in the eaves with a freestanding bath in a huge bathroom; Win Green is the largest room with dark beams and dual aspect windows; all have fresh tiled bathrooms.
 

Creature comforts 

Hypnos beds; Egyptian cotton and Hungarian Goose Down duvets & pillows; Enchanted Plants – handmade natural bathroom products (www.enchantedplants.co.uk); hot water bottle
 

Gadgets

Digital radio; FreeSat TV with cable to link up laptop or I-pad/tablet; free wi-fi; no mobile phone signal inside pub
 

Pampering

Rachel Boase offers traditional Shiatzu massage at her peaceful clinic on the nearby Fonthill Estate, or you can request the relaxing and invigorating treatment in your room at the Royal Oak – [email protected]
 

What’s for Breakfast?

Breakfast buffet (cereals, croissants, pastries, fresh juices); hot porridge with double cream & dark brown sugar; full English with smoked streaky bacon and pork sausage, or vegetarian breakfast with tofu.
 

What’s the damage?

6 doubles £125-£150

Book a room at this inn

David Hancock says

The Best Bits

Derelict village local revived with style
Classic interior; contemporary design touches
True community hub and more…
Modern pub food; passion for local produce
Stunning glass & green oak conservatory
Cosy rooms; some under the thatch
Great walking from the front door
 

What’s the Damage?

6 doubles £125-£150
 

What Else?

All credit cards taken
Alfresco dining
Disabled access to restaurant and rooms
(lift to first floor - Fonthill Room)
Parking

The Royal Oak

Mastering the menu

There’s a real treasure in the kitchen, a certain Mark Treasure, who a decade ago earned a Michelin star at the Feathers in Woodstock, Oxfordshire. More recently he was Executive Chef for Caracoli, a small and thriving deli-café company based in Hampshire, before being lured back into a pub kitchen, this time as chef-patron. Mark takes sourcing quality local produce very seriously – only traditionally reared traceable meats, with free-range poultry, game from neighbouring estates, and local organic herbs and vegetables. Mark is certainly as good as his name, serving up cracking lunchtime bar food, perhaps salmon fish fingers with buttered greens and lemon sauce, and some delicious seasonal dishes on the sensibly short evening menu, which changes monthly and also features a daily special at each course – confit chicken, duck, onion and thyme terrine; roast stone bass and trout, horseradish, courgettes and buckwheat; white chocolate mousse, toffee and almonds.
 

On the menu

Crispy lamb scrumpet, balsamic vinegar, green sauce (£7.25)
Potted smoked haddock, Dijon mustard, leeks, tarragon, lemon (£6.75)
Honey-glazed duck breast, sweetcorn, chilli & thyme (£17.95)
Fillets of gurnard, runner beans, lime & salty fingers (£17.95)
Chicken puff pastry pie, mushrooms & fresh herbs (£12.95)
Bitter iced coffee parfait, shortbread & hazelnut brittle (£5.95)
Passionfruit, polenta & orange sponge, vanilla ice cream (£5.95)
 

Bar menu (served all day)

Open roast beef & horseradish sandwich, skinny fries (£7.95)
Wild mushroom & roasted hazelnut risotto (£7.25)
Aberdeen Angus beef burger, horseradish slaw, skinny chips (£10.95)
 

Sunday roasts

Aberdeen Angus beef, Yorkshire pudding & onion gravy (£15.95)
Slow-roast pork belly, crackling, Cox’s apples, verjuice & thyme (£16.95)
 

Time to Eat

Breakfast: 8am – 10pm
Lunch: 12 noon – 2pm
Bar snacks 12 noon – 9pm
Dinner: 7pm – 9pm
 

Local, local, local 

Pork – Tom Buttling Butchers, Ludwell (www.tbuttlingbutchers.co.uk)
Sough Dour Bread – Reeve the Baker, Wilton (www.reevethebaker.co.uk)
Vegetables & flowers – Pythouse Kitchen Garden, West Hatch (www.pythousekitchengarden.co.uk)
No8 Wines Co, Tarrant Hinton (www.no8wine.co)
Butcombe Brewery, Wrington, Bristol (www.butcombe.com)
Bespoke wooden bar/restaurant furnishings – www.matthewburt.com (Hindon)
 

Behind the bar

Young Joe Ashby certainly knows his stuff behind the bar, happy to offer you tasters of Butcombe Bitter, Fuller’s London Pride, a brew from Downton Brewery, or Cliffhanger, a special beer brewed for the pub by Butcombe, and will guide you around the quirky and very interesting wine list (14 by the glass), which favours smaller producers and has been passionately compiled by local resident and Royal Oak director Jeremy Little. Try the excellent organic, un-oaked Gran Cerdo Rioja (2014) at £24 a bottle, or splash out £48 and quaff an impressive claret (Chateau Les Trois Croix 2010). Niche mixer and juice drinks producers and excellent draught and bottled cider from Burrow Hill in Somerset complete the pleasing picture at the bar – everyone’s thirst will be well slaked.
 

Time at the bar

11am – 11pm

Book a room at this inn

David Hancock says

The Best Bits

Derelict village local revived with style
Classic interior; contemporary design touches
True community hub and more…
Modern pub food; passion for local produce
Stunning glass & green oak conservatory
Cosy rooms; some under the thatch
Great walking from the front door
 

What’s the Damage?

6 doubles £125-£150
 

What Else?

All credit cards taken
Alfresco dining
Disabled access to restaurant and rooms
(lift to first floor - Fonthill Room)
Parking
Inn Location
Shopping
Activities
Places to Visit
Map Data
Terms of Use

Walking

www.visit-dorset.com
The Wessex region is a walker’s paradise. To the south of Swallowcliffe lies Cranborne Chase, famous for its magnificent views, breezy high points and secluded valleys. The area was once a royal forest where King John hunted. For something with a real taste of adventure, try the Wessex Ridgeway or the South West Coast Path, and for a walk with a difference sample a spooky ghost tour in one of Dorset’s charming historic towns.
 

Cycling

www.visit-dorset.com
www.thenewforest.co.uk
www.visitwiltshire.co.uk
Cranborne Chase is an obvious choice for exhilarating cycle rides. Further north there are numerous quiet lanes and downland tracks to explore in the vicinity of Salisbury Plain, and to the southeast the vast wooded expanse of the New Forest offers over 100 miles of off-road cycle routes.
 

Events & Festivals

www.visit-dorset.com
Dorset offers plenty of choice during the year. There’s the popular Purbeck Literary Festival in February, while at the end of August the county hosts the Great Dorset Steam Fair at Tarrant Hinton, near Blandford Forum. Expect 2000 exhibits and over 200 full-size steam engines. Another popular fixture in Dorset’s social calendar is the Larmer Tree Festival in July. This five-day music and arts event has been running for more than 25 years.
 

Inn Location - The Royal Oak

Activities

Courses at Larmer Tree Gardens, Tollard Royal, Salisbury SP5 5PT
The Larmer Tree Gardens is the delightful setting for an assortment of courses with popular themes. Expect perhaps an afternoon tea cookery course or perhaps a picnic basket cookery course. Alternatively, try your hand at making bread or preparing canapés or nibbles.

Racing at Salisbury, Netherhampton SP2 8PN
One of Britain's most historic racecourses, Salisbury has played host to racing since the mid-16th century. The course, four miles from the city centre and consisting of three enclosures, stages various meetings during the summer months, combining expert racing and a friendly, welcoming atmosphere. Children are also catered for: entertainment is provided for them at weekend and evening meetings.

Rushmore Golf Club, Tollard Royal SP5 5QB
An 18-hole championship golf course situated in Rushmore Park on Cranborne Chase, a part of the world renowned for its fine beechwoods, rolling grassland and sense of solitude. Unusually, nine holes are in Dorset, while the remaining nine are to be found in neighbouring Wiltshire. The course offers stunning scenery, from ancient parkland to views of the south coast and the Isle of Wight. The Rushmore Clubhouse is a popular venue for lunch, tea and even breakfast.

Famous Fishing, Netton, Salisbury SP4 6AW
Since 1995, Famous Fishing has been Britain’s premier fly fishing company, offering its clients the chance to fish on the country’s finest spring-fed chalk streams and trout rivers where they thread their way through a precious landscape most people only glimpse. Groups of all sizes and skill levels are welcome.

Grovely Riding Centre, Water Ditchampton SP2 0JB
Located in the heart of the Wiltshire countryside and established more than 50 years ago, Grovely has an established reputation for professionalism and extremely high standards. Riding takes place over chalk downland tracks, Roman roads and grassy droves where there is always a strong sense of Wiltshire's distant past and the views are often breathtaking.

Wildway Bushcraft, Maple House, School Lane, Three Legged Cross, Wimborne BH21 6RU
Escape the rat race – albeit for just a day – and experience practical and educational bushcraft to help you enjoy the great outdoors even more. These courses, demonstrating the best of survival and wilderness living skills, are held in some of Dorset and Hampshire’s largest and loveliest woodland.

Serious Shooting, Orcheston, Salisbury SP3 4RL
Founded in 2004, this family-run company is the place to go if wild birds and historically renowned country estates are your thing. Husband and wife team, Robert and Kate Cuthbert, together with their dedicated band of experts, strive to ensure your day is exactly what it should be.

Places to Visit

Old Wardour Castle, Tisbury SP3 6RR
The romantic ruins of this 14th-century stronghold may seem miles from civilisation and hidden from the rest of the world, but that is part of Old Wardour Castle’s charm. Overlooking woods and a lake, it will come as no surprise to learn the site was one of the locations chosen for the 1991 Hollywood blockbuster Robin Hood; Prince of Thieves, starring Kevin Costner.

Wilton House, Wilton, Salisbury SP2 0BJ
Home of the Earls of Pembroke, Wilton House was designed by Inigo Jones in the 17th century, replacing the original house, which was destroyed by fire, and later remodelled by James Wyatt. Inside is the Double Cube Room, which contains a famous collection of Van Dyck paintings. Look out, too, for the former riding school, a Tudor kitchen and a Victorian laundry.

Stourhead, Mere BA12 6QF
Acknowledged as one of Europe’s finest landscaped parkland gardens, Stourhead is managed by the National Trust. The gardens serve as a perfect example of the English landscape style, and the lake is a picture at any time of the year. The autumn colours here are a real treat.

Salisbury Cathedral SP1 2EJ
Its soaring spire is the tallest in the country, immortalised in John Constable's famous painting Salisbury Cathedral from the Meadows, painted in 1831. The cathedral was begun in 1220, finished about 1280, and includes a medieval frieze and an original copy of the Magna Carta. From every perspective, the cathedral is a breathtaking reminder of the skill of those who built it nearly 800 years ago.

Longleat, Warminster BA12 7NW
Standing in extensive parkland, landscaped by Capability Brown in the mid-18th century, Longleat House is a prime example of striking Elizabethan architecture. The house – the first to open to the public - includes many fine artefacts and paintings and possibly the most valuable private library in the world. Longleat is also renowned for its safari park – the first outside Africa.

Fovant Badges, Fovant SP3 5JF
Drive along the A30 near the village of Fovant, park where indicated and you get grand views of the famous regimental badges cut into the chalk downland - an extraordinary sight. During the First World War there was a training camp at Fovant and thousands of servicemen from all corners of the world gathered here before departing for the Western Front. In their spare time they carved the badges of their regiments. For a closer look follow public footpaths and tracks to the top of the downs.

Larmer Tree Gardens, Tollard Royal, Salisbury SP5 5DT
For a stunning array of horticultural riches, make for Larmer Tree Gardens, near Tollard Royal on glorious Cranborne Chase. As well as camellias, rhododendrons and a striking hydrangea collection, there are ornate buildings, peacocks and macaws.

Stonehenge SP4 7DE
Britain’s most famous ancient monument and included among the country’s 25 UNESCO World Heritage Sites, Stonehenge is just the place to go for the summer and winter solstice in June and December, when the sun rises and sets over the ancient stones – a unique and magical experience.

Shopping

Enchanted Plants, 6 The Commons, Shaftesbury SP7 8JU
Based in rural North Dorset, Enchanted Plants is run by Medical Herbalist Jemma Cannon whose love of plants and their endless potential for improving health and well-being led her to open her first shop in 2007. This is where you’ll find the finest organic soaps, handmade in Dorset.

Fork & Flowers, 37 High Street, Shaftesbury SP7 8JE
This independent florist’s in the heart of Shaftesbury is spread over two floors to provide flowers for all occasions. There’s also a range of home and garden accessories, including rustic pots and striking glassware. In summer customers can pick flowers in the shop’s own walled garden.

Clementine’s Shop, Lower Lawn Barns, Fonthill Gifford, Tisbury SP3 6SG
Persevere down the bumpy track to locate Clementine’s gorgeous gift shop situated in barns around a beautiful 19th century courtyard. A treasure trove filled unusual, interesting and traditional items and gifts, it perfect for finding presents for all the family, plus there are stylish and imaginative products for kitchen, home and garden. Gift fairs throughout the year.

Fisherton Mill Gallery & Café, 108 Fisherton Street, Salisbury SP2 7QY
In a restored Victorian grain mill just a stone’s throw from Salisbury railway station you’ll find a fascinating collection of art and exhibits. Visit the crafts and gift shop and enjoy coffee or a light lunch from the award-winning kitchen.

Vita Skin Spa, 26 St Ann Street, Salisbury SP1 2DP
A wide range of beauty and salon treatments can be found at Vita Skin Spa in the heart of ancient Salisbury. It’s just the place for a full body massage, a facial or a pedicure.

Tulip Tree Antiques, Station Road, Semley, Shaftesbury SP7 9AH
With branches in Bournemouth, Shaftesbury, Bridport and Dorchester, Tulip Tree specialises in original antique painted furniture, antique folk art and a wide range of decorative items from different eras.

Wilton Shopping Centre, Wilton SP2 0RS
Just a short drive in the direction of Salisbury brings you to this historic courtyard setting comprising shops, restaurants and an antique centre. Wilton Flooring has its own on-site factory shop where you can browse among quality carpets and rugs.

Matthew Burt Furniture, The Showroom, High Street, Hindon SP3 6DR
If you love the stylish and very unique tables and chairs that adorn the bar and dining rooms at the Royal Oak, then visit Matthew Burts showroom in nearby Hindon. Here a small creative team of talented designers and makers create freestanding and fitted furniture from individual pieces to room sets or an entire house full.

Reviews

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Book a room at this inn

David Hancock says

The Best Bits

Derelict village local revived with style
Classic interior; contemporary design touches
True community hub and more…
Modern pub food; passion for local produce
Stunning glass & green oak conservatory
Cosy rooms; some under the thatch
Great walking from the front door
 

What’s the Damage?

6 doubles £125-£150
 

What Else?

All credit cards taken
Alfresco dining
Disabled access to restaurant and rooms
(lift to first floor - Fonthill Room)
Parking

Rates & Booking

Start from:
2016
Cranborne 135.00 135.00 135.00 135.00 135.00 135.00 135.00
Fonthill 125.00 125.00 125.00 125.00 125.00 125.00 125.00
Ashcombe 150.00 150.00 150.00 150.00 150.00 150.00 150.00
Nadder 135.00 135.00 135.00 135.00 135.00 135.00 135.00
Wardour 100.00 100.00 100.00 100.00 100.00 100.00 100.00
WinGreen 150.00 150.00 150.00 150.00 150.00 150.00 150.00

Book this inn From £100

Location, Location, Location 

Swallowcliffe is signposted off A30 near Ansty between Salisbury and Shaftesbury. Pub is in the village centre.
Map Data
Terms of Use

Book a room at this inn

David Hancock says

The Best Bits

Derelict village local revived with style
Classic interior; contemporary design touches
True community hub and more…
Modern pub food; passion for local produce
Stunning glass & green oak conservatory
Cosy rooms; some under the thatch
Great walking from the front door
 

What’s the Damage?

6 doubles £125-£150
 

What Else?

All credit cards taken
Alfresco dining
Disabled access to restaurant and rooms
(lift to first floor - Fonthill Room)
Parking
Map Data
Terms of Use

Food Trail

Take it back home - tour the brewery that brewed your favourite pint, visit the shop on the farm that reared your delicious Sunday roast beef, and seek out the roadside stalls selling the local crab and samphire on the inn’s menu, the Food Trail features the local artisan producers and suppliers where you can buy to enjoy at home.
 
Change of scenery - looking for a pub for lunch following a country walk, a different venue for dinner, or a good café for coffee, light lunch or afternoon tea, then the best in the area are listed below. If you find a new and exciting eatery in the area that’s worthy of a mention on the Food Trail, then please to do let us know – [email protected].

Inn Location - The Royal Oak

Beatons Tearoom & Bookshop, The Square, Tisbury SP6 6JP
Follow a country stroll across rolling fields from the Royal Oak with some well-earned refreshment at this quirky and friendly little tearoom on Tisbury’s square. Inspired by the elegance and style of Cecil Beaton, it offers a range of 25 leaf teas, locally roasted coffee, breakfasts, light lunches and delicious afternoon teas, plus shelves are crammed with interesting, carefully selected books to buy.

The Horsehoes, Ebbesbourne Wake SP5 5JF
The unspoilt, rural charm of Ebbesbourne Walk, a sleepy hamlet tucked away in the Ebble Valley, is here is abundance: climbing roses in the rambling garden, beams and open fires, ale tapped from the cask, honest, fresh local food (book for amazing Sunday lunches), and a long-serving, character landlord (01722 780474)

Tom Buttling Butchers, Ludwell, Shaftesbury SP7 9ND
Built as a butchers shop in 1906 and a butchers ever since, with the Buttling family taking over in 1978, it is now owned by Paul Buttling, the 4th generation of the family to run the shop. It is renowned locally for quality, fully matured meat from local farms, homemade pies and pasties, plus a good choice of cheese and fish.

Fonthill Glebe Wines, Teffont Evias SP3 5RG
A working winery producing English wines from Estate grown grapes at Fonthill Gifford and Dinton in Wiltshire and Awbridge Romsey in Hampshire. Wines are sold by the case only, although the case/cases may be mixed dozens. Please phone ahead before visiting as this is a working winery and they may not be able to see you if they are very busy.

Turnbulls Deli & Bistro, 9 High Street, Shaftesbury SP7 8HZ
The traditional, yellow-painted, double-fronted shop on the High Street is home to one of the best delis in the region, showcasing a mind-boggling range of cheeses, including some local artisan cheeses. Other goodies include cured and air-dried charcuterie and their own label jams, preserves and chutneys alongside sweet and savoury treats. Don’t miss the coffee house for award-winning coffee or the Bistro for homemade snacks and meals.

Ludwell Stores, Ludwell SP7 9ND
Village Post Office and Stores and thriving community hub chock full with a staggering range of local produce from artisan suppliers within a 50-mile radius of Ludwell – 25 producers within 10 miles; 41 producers within 30 miles and 63 producers within 50 miles. Commendably, owners Phil & Jo James are guided by quality and locality when sourcing produce for the store.

St Catherine’s Artisan Market, Catherine Hill, Frome BA11 1BH
Held from March to December on the first Sunday of the month (10am-3pm). Stalls spill down Stony Street and Catherine Hill offering an excellent selection of local produce – it’s good for cheese – as well as vintage and retro treasures and local handicrafts.

No. 8 Wine Co, The Old Calf House, Tarrant Hinton, Blandford Forum DT11 8JX
No8 Wine Shop is based in Tarrant Hinton, just off the A354, and has over 500 wines to choose from, with prices ranging from £5.95 per bottle up to the first growth clarets and everything in between. The shop is open Monday - Saturday 10am - 5.30pm and there are evening tastings during the summer, and No 8 also opens the wine shop on Friday evenings as a wine bar between 5.30pm - 8pm, which gives customers the opportunity to come and have a glass or two of the latest wines discoveries.

At the Chapel, High Street, Bruton BA10 0AE
Former coaching inn, now a multifaceted operation comprising bakery, wine store and café with wood fired oven. Head to the bakery for takeaway bread (the sourdough is excellent), cakes, biscuits, pies and exemplary wood-fired pizzas, explore the wine store for keenly priced organic, non-organic and biodynamic wines from small producers, or just chill out in the café with a coffee and cake. There’s lunch and dinner too, too, pizza of course, or local ribeye steak with peppercorn sauce.

Ansty PYO & Farm Shop, Ansty SP3 5PX
Thriving Farm Shop selling a wide range of home-grown seasonal fruit & vegetables (or you can Pick Your Own) and locally produced goods, including fresh baked breads, plus there’s a busy tea room if you fancy a pot of tea and homemade cake.

Pythouse Kitchen Garden Shop and Café, West Hatch SP3 6PA
The 18th century walled garden and Victorian kitchen garden produces fruit, a wide variety of vegetables and flowers. Everything grown in the garden is sold in the small shop and appears on the menu in the appropriately rustic café: Thursday night dinners may feature Pythouse’s own organic lamb or beef.

Shaftesbury Farmers’ Market, Town Hall, Shaftesbury SP7 8AA
Excellent local produce market set in the town hall – first Saturday of the month 9am-1pm.

The Forester, Lower Street, Donhead St Andrew SP7 9EE
Close to Wardour Castle in stunning walking country, this spruced up old pub makes a welcome pit-stop for a pint of local ale and some top-notch food, notably excellent seafood sourced from the West Country.

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BOOKINGS AND VOUCHERS

Our site is an online platform that allows you to search for and book accommodation. We are acting as disclosed agent for the relevant inns featured on our site. This means that any booking or contractual arrangement you make with any entity featured on our site is made with that entity, and not with us. By entering information into the booking software, you authorise us to pass on all relevant information to those entities with whom you are seeking to make a reservation, and to control and/or process such data in accordance with the provisions of the Data Protection Act 1998. In order to make a booking you are required to provide credit card details. We will enable the relevant inn to gain access to the credit card details via the site in the event of any cancellation and a cancellation charge is due. By making a booking you are expressly authorising access to and use of such data and for the relevant inn to deduct the cancellation charges notified to you in the event of a cancellation.

Bookings will be subject to the terms and conditions of the individual entity with whom you contract, including any cancellation polices they may apply. It is your responsibility to check the terms of such entities before you enter your contract with them. If you wish to cancel a booking, you must cancel using the site unless exceptional circumstances do not permit you to gain access to the site, in which case you should liaise directly with the inn concerned. In either case you may be liable for cancellation charges. Whenever your booking is cancelled whether directly or via the site, it is your responsibility to check your account with HIP to confirm the booking has been cancelled and to be notified of any relevant charges (and to pay them). If you do not attend the inn on the dates booked, this will be treated as a cancellation by the relevant inn on the applicable terms. The accommodation provider’s cancellation policy may continue to apply after your arrival at your inn. In the event that you decide to shorten the duration of your stay, such a request will be dealt with at the discretion of the accommodation provider, and not by us in our capacity as the booking agent. If you amend your booking in this way there may be a cancellation fee levied by the accommodation provider and you should refer to the provider’s cancellation policy for more details. Where the accommodation provider requires a minimum stay for rooms attracting a certain price, this will be clearly stated on our site prior to booking.

We are not responsible for inaccuracies in the booking process; you must check carefully the agreed dates and prices before completing your booking. In particular, you are advised to check the availability of any offers, promotional codes, or the acceptance of gift vouchers before completing the booking, as well as whether any special requirements you may have can be met. Please note that Inn Places Special Gifts may not be available at all the inns where special promotions are being run, and such promotions may have additional terms and conditions applicable.

Although we gather credit card information to secure the booking, the booking will be with the relevant inn to whom, by virtue of you starting the booking process you authorise us to transmit the credit card information.

To confirm a booking, you must be authorised to make the booking by all the persons named on the booking and their parent or guardian for all party members who are under 18 when the booking is made. By making the booking, you are confirming that all persons named on the booking accept the terms and that you will inform the other persons named on the booking of the confirmation details and any other appropriate information. By making the booking you also become responsible for making all payments due under the booking.

The display of accommodation for hire on the site is an invitation to treat only.

By completing and submitting the booking form you are making an offer to book temporary accommodation room nights, which if accepted by accommodation providers, will result in a binding contract made between you and the accommodation provider.

Completing the booking process online does not constitute acceptance of your offer. We will send you an email confirmation following your booking on behalf of the accommodation provider confirming acceptance of your offer and forming the legally binding contract subject to any applicable terms and conditions.

Because the contract for your accommodation is between you and the relevant inn, any queries or concerns should be addressed to them. If you have a problem during your visit, this must be reported to the inn immediately. If you fail to follow this procedure there will be less opportunity for the inn to investigate and rectify your complaint. The amount of compensation you may be entitled to from the inn may be reduced or you may not receive any at all depending upon the circumstances. If you wish to complain when you return home, you should address your complaint to the inn concerned.


LIMITATION OF OUR LIABILITY

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

If you are a business user, please note that in particular, we will not be liable for:

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.


UPLOADING CONTENT TO OUR SITE

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the Site a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

The views expressed by other users on our site do not represent our views or values.


VIRUSES

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to make any use of content on our site other than that set out above, please contact .


THIRD PARTY LINKS AND RESOURCES IN OUR SITE

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.


APPLICABLE LAW

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non- contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.


CONTACT US

To contact us, please email .

Thank you for visiting our site.

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PRIVACY POLICY


Hancock’s Inn Places Limited ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://innplaces.co.uk you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Hancocks Inn Places Limited of 2 Old Bath Road, Newbury, Berkshire RG14 1QL.


INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:


COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy [LINK].


USES MADE OF THE INFORMATION

We use information held about you in the following ways:


DISCLOSURE OF YOUR INFORMATION

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

We do not sell or disclose your personal information to other companies without your prior consent. We do not sell mailing lists to third parties. If you do not wish to receive the members’ newsletter, toy can unsubscribe or amend your preferences here.

We may disclose your personal information to third parties:


WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at .

Our site may contain links to and from third party websites or Inn Places members, or advertisers. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


ACCESS TO INFORMATION

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

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