Innplaces.co.uk is a new and exciting travel accommodation website, featuring a handpicked, individually inspected and unparalleled collection of Britain's best inns and pubs with rooms.
Created by David Hancock, past-Editor of Sawday's Pubs & Inns Guide, AA Room at the Inn, and Egon Ronay's Pubs & Inns Guide, this unique concept in accommodation booking is a result of David's 25 years of experience in travel guide publishing. This experience has given him a leading industry insight into what makes this particular market so special, as well as a deep understanding of what guests value when looking to make bookings on line. David is well known and respected across the industry, not only for his love and detailed knowledge of pubs, food, drink and great walks but also for his talent as a writer, inspector and Pub Guide editor.
Recognising the rising standard and growing popularity of country inns and pubs with rooms, David identified a gap in the market for an accommodation website focused only on the absolute best that the country has to offer. To feature on Inn Places, an inn must be invited to join by David and then endure a detailed inspection from an industry specialist. The inns featured on innplaces.co.uk really are Britain's best!
Inn Places offers detailed and current information on every inn, unique Food Trails and extensive Out & About information - everything you need to know when searching for that special break away. If you can't decide where to go, use the Innspire Me tab for recommendations such as 90 Minutes from London, Muddy Paws or Visit a Stately Pile.
There is a strong food focus, with Inn Places' Food Trails taking in quality food pubs, restaurants, cafés, Deli's, farm shops and local producers.
If you are a discerning traveller wanting to discover the very best inns around Britain, with the added bonus of a thoroughly researched food trail and detailed local information then Innplaces.co.uk is for you.
WHY BOOK WITH US?
THE INN PLACES TEAM
MANAGING DIRECTOR
David Hancock
David has spent all his working life in publishing as a pub/restaurant inspector and writer and as a guidebook author and editor. From chief pub inspector and writer with Egon Ronay's Guides and the Which? Guide to Country Pubs, David has edited the AA Pub Guide and Room at the Inn, and developed and edited the Alastair Sawday Pubs & Inns Guide for 12 years. David launched ‘Inn Places' in August 2015, a niche ‘one stop' travel website for Britain's top inns and pubs with rooms, replete with booking engine, Food Trails, and detailed information on shopping, activities and places to visit. David also contributes to the Good Food Guide, the Publican's Morning Advertiser as a writer and awards judge (Publican Awards, Great British Pub Awards, Top 50 Gastropub Awards), and has written pub-related articles for the Sunday Times, the Independent and Country Life Magazine. When not in the pub or at his desk writing about pubs, David tries to find time to enjoy walking and cycling, but hasn't done so for the past year…!
MARKETING DIRECTOR
Gabrielle Grazebrook
After many years of working in Business Development for major global corporations, Gabrielle discovered the joys of the independent pub sector and has never looked back. Since meeting David at a pub company launch in 2007, they struck up a firm friendship and she has been striving away with David on Inn Places since it was little more than an idea in the making. Living a hectic rural life in the depths of Dorset surrounded by family, dogs and horses, getting away to stay in the amazing inns featured on the Inn Places website is currently more of a dream than a reality but you should see her Wish List for when her time comes!
INSPECTORS/WRITERS
Andrew Turvil
Andrew is a former editor of The Good Food Guide, AA Restaurant Guide and Which? Pub Guide whose career of eating, drinking and scribbling has spanned twenty-five years. Freelance since 2006, he has written and edited for companies such as Google, Time Out and Square Meal, and most recently has decided to put his money where his mouth is and take over a London pub. Andrew is also a keen screenwriter with one competition-winning short film to his credit and one feature film option in the bag.
Amanda Wragg
Amanda Wragg was born in Sheffield but taken in a drawer to the Peak District in Derbyshire when she was hours old. She went to school in Bakewell but got a taste for a faster life and was drawn to the bright lights of Leeds, where she stayed much longer than she intended. Whilst ostensibly researching serious stories for Yorkshire Television she travelled the world looking for good things to eat. She's now a food and travel writer, mainly for the Yorkshire Post but for anyone else who'll pay her. She has a secret life as an inspector and writer for a couple of prestigious food guides, but if she told you she'd have to kill you.
She's covered cafes, pubs and restaurants for the Sunday Times and Guardian and Alastair Sawday's Special Places. She divides her time between the windy Pennines above Hebden Bridge and the Yorkshire coast, and spends too much time listening to 6Music and staring out of her 'office' window onto the flinty moors, wondering what the weather's like in Staithes. When she's not eating or pounding the keyboard you'll find her out walking with her disobedient Parson's Terrier, Archie.
Vincent Crump
Vincent Crump has been writing and editing on travel and the outdoors for nearly 20 years, for the last 15 of them as an integral part of the Sunday Times Travel team. For the Sunday Times, Vincent has eaten snakeburgers in Vietnam, completed the Beaujolais Run in a bulldozer, and ridden Britain's six scariest roller-coasters in a single weekend. Between articles, he has penned a guidebook on London, edited Britain's biggest magazine for walkers, and inspected for Alastair Sawday's Pubs & Inns Guide.
In his spare time Vincent loves nothing more than cresting a hilltop in the Peak District to spot the chimney of a village inn smoking invitingly in the next valley – and hates nothing more than arriving there minutes after the kitchen stopped serving food. He also plays competitive pétanque and amateurish ukulele, though never at the same time.
Rebecca Harris
Becca has a passion for wildlife, wild places and foreign cultures. Through her work as a TV producer she's been lucky enough to travel and stay all over the globe, with particular expertise in Africa, South America, the Arctic and Antarctic. She's also reviewed travel books for the Royal Geographical Society's ‘Geographical Magazine' and most recently contributed to the 2015 ‘Oxford Handbook of Expedition & Wilderness Medicine'. When back in the UK, Becca inspects pubs and bed and breakfasts, revelling in everything that makes Britain special and unique - from the beautiful countryside, fresh produce, delicious craft beers and ciders, wonderful places to stay and the inspirational people who make this happen (and really care about their marmalades and jams!).
Colin Cheyne
Colin has been so fortunate to have had a varied journey since leaving Aberdeen University in 1969. Work in the paper industry, cars, textiles, pubs, hotels and business support finally qualified him to become a certified management consultant. Mostly great fun with the underlying recognition that it is people that make the world go round – not money!
All along the way a pub with good company, beer and food has played a strong part in deciding where he lived, which brought him to a superb all-round inn, which he ran for 15 years - the warmth, generosity and great humour from customers remains a very happy memory. Having been fortunate enough to work with David Hancock on a variety of pub guides has allowed him to see many enterprising pubs, some quite outstanding, and this has kept him feeling involved. Another of his key passions is access to hills and open countryside and living for over 30 years in the Eden Valley in Cumbria meets most of his needs. So, long live the pub to keep us sane and engaged with all sorts of people.
Mark Taylor
Mark Taylor's writing and editing career started as a teenager in the 1980s when he published fanzines for Manchester band The Smiths. He soon realised that food was the new rock and roll and he eventually worked his way up through the ranks of regional newspapers to become a features writer and restaurant critic for the Bristol Post, a position he still holds. Freelance for the past decade, he has written on food for The Sunday Times, Guardian, Financial Times, Independent on Sunday and a number of regional newspapers and magazines including award-winning South West food monthly Crumbs. When he's not eating in restaurants, he cooks for his family and tries to work it off by playing cricket ‘badly'.
David Ashby
After renovating a 600-year old Cornish house David headed for the East and spent 3-years in Asia and Australia. On returning he wrote a book, formed a band and worked in landscape design. and construction. A university degree in Business and Tourism led to a stint working for Abercrombie & Kent and then the setting up of his own European travel company, Ashby's Europe, which specialised in walking and cycling tours. At the same time he also researched and wrote for the excellent 'Special Places' series by Alastair Sawday Publishing as well as guides by the AA such as 'Room at the Inn'. David has spent countless hours researching that unique institution which is the British pub and is a devoted champion of the incredible renaissance that has swept though the land and seen our pubs go from strength to strength. He firmly believes that good pubs are integral to the well-being of the nation, helping us to preserve regional identities, celebrate local ales and produce, and act as hubs from which all manner of worthy causes can flourish. Currently on an extended 'leave of duty' he is volunteering and travelling in those parts of the globe he has not yet visited. See - www.ashbysworld.com
Paul Hennessy
Paul spent his formative years in the commercial world in the City of London and running several successful businesses. He has spent 30 years of eating and drinking in some of the best places in the country and has a large knowledge and love of the Great British Pub. Paul has written for online portals, regional magazines and national guides. Paul now spends a considerable amount of his time inspecting Pubs for the Sawday's Pubs and Inns Guide throughout the country. His time is spent diligently eating and drinking in some of the best pubs in the country for the benefit of Mankind - well someone has to do it! He spends his time split between the Cotswolds Hills and the rugged Cornish Coast. When Paul is relaxing, you'll find him either eating and drinking in great British Pubs, or waxing lyrical about food, wine, beer and other essential life preserving things. A keen amateur cook with over 500 cook books, you will often find Paul tinkering and experimenting in the kitchen, with something chilled in hand, looking for that magical food moment.
Jo Bruce
Jo Bruce has been immersed in the exciting world of pubs and inns for the past 12 years as food editor and then managing editor on leading pub trade newspaper the Publican's Morning Advertiser. During her time on the title she visited hundreds of the UK's top pubs, discovering more about the secrets of their business success and testing the quality of their food. She was also responsible for organising and judging leading ind ustry awards including the Top 50 Gastropub Awards, the PubChef Food Excellence Awards, the Great British Pub Awards and the Publican Awards. Now a freelance writer and hospitality industry consultant, Jo's desert island pub dish would be a steak and ale with creamy mash and a large glass of Argentinian Malbec. She is a failed toddler tamer.
Glyn Williams
A foodie through-and-through, Glyn is passionate about local food and hospitality. Whether a great bag of chips (so long as they involve beef dripping and a sea view) or a full-blown fine dining experience, he just relishes great ingredients and good cooking, whatever the occasion and company. Graduating in hotel management and many years running them, Glyn decided to ‘walk the walk' after ‘talking the talk' for five years with the AA and Les Routiers as an area hotel inspector and regional manager, when he took on the leasehold of an Adnams leasehold hotel in Southwold. Whilst the hard graft and stress of hotel life has long gone, he still lives in Southwold, making a happy living as a restaurant PR man, food editor and hospitality consultant. He has just finished his second edible volume, publishing and co-authoring Suffolk Feast: One County, Twenty Chefs – Cookbook and Food Lovers' Guide. Now a grumpy old man, Glyn believes wearing a tie usually means someone has died, so for him a great boutique inn whether in a cultural urban setting or some dreamy location in the countryside or on the coast, is the perfect expression of relaxed hotel keeping, good cooking and of course fine drinking. And it's a ‘Cheers!' from him.
OUT & ABOUT WRITERS
Jackie Bates
Jackie has spent the last twenty-odd years writing for and editing various well-known food and accommodation guides, including the AA Pub and Restaurant Guides, and the Good Food Guide. She has also been lucky enough to eat a lot of nice food. Her interest in cooking and eating began in her mid-teens despite (or maybe because of) her parents' almost total disinterest. Jackie's interest in books and writing began long before that, and a degree in English led to a career in publishing. She reads a lot. Mostly non-fiction these days. She writes fiction for fun, likes punk rock and dance music, and is reasonably pierced for a middle-aged person. She never wears trousers – if you see a woman climbing over a five-bar gate in purple wellies and a skirt, it might be her. And why would she be climbing over a five-bar gate? In order to examine a standing stone or a stone circle – why else?
Nick Channer
Nick is a travel journalist and author with a wide knowledge of Britain's long-distance trails, historic country houses and spectacular coastline. He has contributed to many pub guides and lifestyle publications and his specialist subjects include walking, film and television locations, literary tourism and journeys from fiction. Among many assignments for newspapers and magazines, Nick traced Richard Hannay's likely route through Scotland in the classic spy thriller The Thirty-Nine Steps and followed in the steps of Sherlock Holmes to Switzerland. He has worked on many titles in the AA's popular 50 Walks series, and with David Hancock wrote Walking in England and Wales. Nick's latest book Writers' Houses: Where Great Books Began includes a foreword by Oscar-winning screenwriter, Julian Fellowes.
Jake Eastham Photography - Creative and stylish photography that uses beautifully captured images to transport clients to your property and instantly sell them your rooms. www.jakeeastham.co.uk
Terms of website use
This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website innplaces.co.uk (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.
Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.
By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site.
Other applicable terms
These terms of use refer to the following additional terms, which also apply to your use of our site:
Information about us
innplaces.co.uk is a site operated by Hancocks Inn Places Limited ("We"). We are registered in England and Wales under company number 08022109 and have our registered office at 2 Old Bath Road, Newbury, Berkshire RG14 1QL. Our VAT number is 172 3849 90. We are a limited company.
Changes to these terms
We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.
Changes to our site
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our site, or any content on it, will be free from errors or omissions.
Accessing our site
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you as a visitor if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
The ability to appear on our site is governed by the terms of the separate membership agreement with us.
Your account and password
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at .
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
No reliance on information
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. We inspect the properties featured on the site but cannot be held liable for inaccuracies as facilities change and opinions expressed are subjective. We are not responsible for the standards of the inns appearing on the site, or for the services provided by such inns.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
We reserve the right to edit any comments left by contributors to the site.
Bookings and vouchers
Our site is an online platform that allows you to search for and book accommodation. We are acting as disclosed agent for the relevant inns featured on our site. This means that any booking or contractual arrangement you make with any entity featured on our site is made with that entity, and not with us. By entering information into the booking software, you authorise us to pass on all relevant information to those entities with whom you are seeking to make a reservation, and to control and/or process such data in accordance with the provisions of the Data Protection Act 1998. In order to make a booking you are required to provide credit/debit card details. We will use such details to charge the card in the event of any cancellation and a cancellation charge is due in accordance with the relevant inn’s cancellation policy. By making a booking you are expressly authorising access to and use of such data and for us to deduct the cancellation charges notified to you on behalf of the relevant inn in the event of a cancellation.
Bookings will be subject to the terms and conditions of the individual entity with whom you contract, including any cancellation polices they may apply. It is your responsibility to check the terms of such entities before you enter your contract with them. If you wish to cancel a booking, you must cancel using the site unless exceptional circumstances do not permit you to gain access to the site, in which case you should liaise directly with the inn concerned. In either caseyou may be liable for cancellation charges. Whenever your booking is cancelled whether directly or via the site, it is your responsibility to check your account with HIP to confirm the booking has been cancelled and to be notified of any relevant charges (and to pay them). If you do not attend the inn on the dates booked, this will be treated as a cancellation by the relevant inn on the applicable terms. The accommodation provider’s cancellation policy may continue to apply after your arrival at your inn. In the event that you decide to shorten the duration of your stay, such a request will be dealt with at the discretion of the accommodation provider, and not by us in our capacity as the booking agent. If you amend your booking in this way there may be a cancellation fee levied by the accommodation provider and you should refer to the provider’s cancellation policy for more details. Where the accommodation provider requires a minimum stay for rooms attracting a certain price, this will be clearly stated on our site prior to booking.
We are not responsible for inaccuracies in the booking process; you must check carefully the agreed dates and prices before completing your booking. In particular, you are advised to check the availability of any offers, promotional codes, or the acceptance of gift vouchers before completing the booking, as well as whether any special requirements you may have can be met. Please note that Inn Places Special Gifts may not be available at all the inns where special promotions are being run, and such promotions may have additional terms and conditions applicable.
Although we gather credit card information to secure the booking, the booking will be with the relevant inn.
To confirm a booking, you must be authorised to make the booking by all the persons named on the booking and their parent or guardian for all party members who are under 18 when the booking is made. By making the booking, you are confirming that all persons named on the booking accept the terms and that you will inform the other persons named on the booking of the confirmation details and any other appropriate information. By making the booking you also become responsible for making all payments due under the booking.
The display of accommodation for hire on the site is an invitation to treat only.
By completing and submitting the booking form you are making an offer to book temporary accommodation room nights, which if accepted by accommodation providers, will result in a binding contract made between you and the accommodation provider.
Completing the booking process online does not constitute acceptance of your offer. We will send you an email confirmation following your booking on behalf of the accommodation provider confirming acceptance of your offer and forming the legally binding contract subject to any applicable terms and conditions.
Because the contract for your accommodation is between you and the relevant inn, any queries or concerns should be addressed to them. If you have a problem during your visit, this must be reported to the inn immediately. If you fail to follow this procedure there will be less opportunity for the inn to investigate and rectify your complaint. The amount of compensation you may be entitled to from the inn may be reduced or you may not receive any at all depending upon the circumstances. If you wish to complain when you return home, you should address your complaint to the inn concerned.
Limitation of our liability
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
If you are a business user, please note that in particular, we will not be liable for:
If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Uploading content to our site
Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the Site a limited licence to use, store and copy that content and to distribute and make it available to third parties.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.
We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
The views expressed by other users on our site do not represent our views or values.
Viruses
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
If you wish to make any use of content on our site other than that set out above, please contact
Third party links and resources in our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.
Applicable law
If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
Contact us
To contact us, please email .
Thank you for visiting our site.
Hancock’s Inn Places Limited ("We") are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://innplaces.co.uk you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Hancocks Inn Places Limited of 2 Old Bath Road, Newbury, Berkshire RG14 1QL.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
Information you give us. You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, make a reservation or purchase on our site, give a review, enter a competition and when you report a problem with our site. The information you give us may include your name, address, e- mail address and phone number, financial and credit card information.
Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); accommodation you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
COOKIES
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy .
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
Information you give to us. We will use this information:
to carry out our obligations arising from any contracts entered into between you and us or between you and Inn Places members, and to provide you with the information, products and services that you request from us;
to provide you with information about other goods and services that we or Inn Places members offer that are similar to those that you have already purchased or enquired about;
to advise you of any changes or problems with your inn booking;
to help detect fraud or loss;
to advise you if you have won any competition or prize giveaway;
to provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous booking made by you. If you are a new customer, we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data);
to notify you about changes to our service;
to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you. We will use this information:
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
DISCLOSURE OF YOUR INFORMATION
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
Analytics and search engine providers that assist us in the improvement and optimisation of our site.
We do not sell or disclose your personal information to other companies without your prior consent. We do not sell mailing lists to third parties. If you do not wish to receive the members’ newsletter, toy can unsubscribe or amend your preferences here.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Hancocks Inn Places, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at .
Our site may contain links to and from third party websites or Inn Places members, or advertisers. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.