FAQS

USING THE INN PLACES WEBSITE

Q. What is Inn Places?

A. Innplaces.co.uk is the new and exciting accommodation website designed for discerning travellers wanting to stay in the very best inns and pubs with rooms in the UK. Featuring an unrivalled selection of hand-picked and individually inspected properties our website offers heaps of information on the local area and our unique Food Trails.

Q. Who is the team behind Inn Places?

A. Innplaces.co.uk is the brain child of David Hancock well known and respected across the industry and famously passionate about great British Inns.   Working closely with a small team of travel journalists, he has compiled an outstanding collection of properties with a wealth of rich, up-to-date and compelling content aimed specifically at ensuring a perfect break away.

Q. How have you selected the Inns that you feature?

A. Too many years to mention is how long our team has been working in the pub industry so with the recent resurgence of quality pub accommodation we have been in a great position to put together this fabulous selection of inn.  The inns featured on the Inn Places website are those that we consider to be the very best that the country has to offer.  They are featured on our website because they have accepted our invitation to join yet despite being invited they have all also been through a rigorous inspection by an industry specialist.

We are working hard to increase the number of quality inns featured and if you pay close attention you will see our site grow day by day but the highest standards and a top quality offering are, and always will be, critical elements of our selection criteria.

Q. Do the inns pay to be on the Inn Places website?

A.  The inns pay an annual membership fee to be on the Inn Places website.

Q. How do I find a place to stay?

A. There are a number of ways of searching for an Inn on our website.  If you know the region or county you wish to visit or the name of the Inn that you want to stay in, you can search by Region, by County, by Inn name or by using the interactive map.  If you are not sure where you want to go, use the Innspire Me tab and let us help you make a selection. There are a variety of selection criteria such as Close to Water, Muddy Paws, Sticky Fingers, Good for Walking, Candlelit and 90 Minutes from London

Q. How much can you tell me about each Inn?

A.  Everything you need to know as each of our inns has been individually inspected by an industry expert.  The inspection includes interviewing the owner and or head chef as well as finding out about the surrounding are

Q.  What is a Food Trail

A.  The Food Trail is something that we have put together to make your stay in the area even better.  It is a selection of top quality food shops, producers and places to eat all within a 20 mile radius of the inn you are staying at.

Q. What should I do if I know of an Inn that I think should be featured on the Inn Places website?

A. We are always on the lookout for great additions to our family of Inns so if you know of somewhere that has escaped our beady eye, please do not hesitate to contact us on help@innplaces.co.uk with your recommendations.  This does not guarantee a place on our website.

REGISTRATION AND MEMBERSHIP

Q. How do I register with Innplaces.co.uk? Is there a joining fee or subscription?

A.  Membership to Inn Places is completely free. You can choose either simply to register to receive our newsletter or become a Member of Inn Places.  We run regular competitions that are open to Members and overtime will have special offers and discounts specially available to our members.  To Register for our Newsletter click here.  To become a Member click here.  Being a Member also enables you to build a Wish List of places you might like to visit.

Q. How do I edit my contact details?

A.  Log in here, then click on ‘my details’.

Q. What happens if I have a complaint about the Inn I have stayed at?

A. We take the standard of the Inns featured on the Inn Places website very seriously and Inns are featured on an invitation only basis.  However, if you have a complaint about the Inn you have stayed at, it is best to let the Inn know about this as soon as possible in order to allow them to resolve the issue.  Inn Places is unable to mediate between you and the Inn.  You are welcome to send a copy of your complaint to help@innplaces.co.uk for our information and our ongoing commitment to the high standard of inns that we recruit.

JOINING INN PLACES

Q. How can I list my Inn?

A.  Inns featured on our website have been specially invited by us to join our family of top quality Inns.  Each one is visited by an industry expert and understands the value of working collaboratively with other likeminded businesses.  If you think your Inn and our customers would benefit from being featured on our site, please email David on David@innplaces.co.uk

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