Inn Places

Assheton Arms

Downham, Lancashire BB7 4BJ

  • Assheton Arms Downham, Pub Accommodation Lancashire, The Exterior
  • Assheton Arms Downham, Pub Accommodation Lancashire, The Exterior
  • Assheton Arms Downham, Pub Accommodation Lancashire, The Exterior
  • Assheton Arms Downham, Pub Accommodation Lancashire, The Exterior
  • Assheton Arms Downham, Pub Accommodation Lancashire, Interior
  • Assheton Arms Downham, Pub Accommodation Lancashire, Interior
  • Assheton Arms Downham, Pub Accommodation Lancashire, Double Bedroom
  • Assheton Arms Downham, Pub Accommodation Lancashire, Bathroom
  • Assheton Arms Downham, Pub Accommodation Lancashire, Double Bedroom
  • Assheton Arms Downham, Pub Accommodation Lancashire, Bathroom
  • Assheton Arms Downham, Pub Accommodation Lancashire, Double Bedroom
  • Assheton Arms Downham, Pub Accommodation Lancashire, Bathroom
  • Assheton Arms Downham, Pub Accommodation Lancashire, Double Bedroom
  • Assheton Arms Downham, Pub Accommodation Lancashire, Bathroom
  • Assheton Arms Downham, Pub Accommodation Lancashire, Monkfish
  • Assheton Arms Downham, Pub Accommodation Lancashire, Sole
  • Assheton Arms Downham, Pub Accommodation Lancashire, Haddock

Why Book with Us?

Gift Vouchers

Blog/Newsletters

Need Help?/FAQs

Add to Shortlist

Overview
Sleep
Eat & Drink
Out & About
Food Trail
Reviews
Getting There
Room Rates
Overview
Sleep
Eat & Drink
Out & About
Food Trail
Reviews
Getting There
Rates

Assheton Arms

The personal touch

Lord & Lady Clitheroe own Downham and it hasn’t altered in decades; you won’t find any street signs, road markings or TV aerials – but you will find a beautifully preserved village laid out gracefully beneath the often dark and always intriguing Pendle Hill. They own the 18th century Grade 11 listed Assheton Arms too, though the Seafood Pub Company, operated by Joycelyn Neve, are very happy to have it in their ‘stable’ and they have done a fabulous refurbishment job. Driving into the village is to leave the 21st century behind, and the feeling continues as you step into the handsome pub, though it’s bang up to date in the ways that matter. Stone flags, wood floors and beams remain and the feel is rustic chic, with comfortably upholstered chairs, buttoned banquettes and scrubbed wooden tables. There’s no shortage of places to sit, with five different rooms including a smart private dining area and a cosy room downstairs with a working range. As the nights draw in, settle in the charming stone-floored snug in front of the fire.
 

Sticky fingers

Kids are very welcome and they have their own menu: pitta soldiers with hummus, fish bites with fries & peas, fish pie, cheese & onion fritters, fish finger butty, chicken fried rice with peas. Little puds: ice cream, choc mousse with oat cookie. Importantly, there’s loads of room so you can avoid families if you’d rather! There are ‘activity packs’ for your little darlings to keep them occupied too, and they can stay over too - there's a family room and a family cottage available.
 

Muddy paws

Dogs allowed in the bar and two of the bedrooms
 

Alfresco

The place to be on a good day is outside on the lovely patio with its views across to St Leonard’s church and down the high street
 

What’s on?

Tandoor on the Terrace; beer tastings; High Tea with live music once a month

Book a room at this inn

David Hancock says

The Best Bits

Beautiful conservation village setting
Handsome stone building - it gives you a glow
Feels properly pubby – rustic but very smart
Impressive service; friendly, not intrusive
Very appealing, crowd-pleasing menu
Comfy bedrooms - amazing village views
 

What’s the Damage?

12 doubles: £80 - £220
 

Inn Places Perk

Complimentary Bottle of Prosecco 
 

What Else?

All credit cards taken
Private dining facilities
Alfresco dining
Parking: not a massive car park but there's another (free) car park just down the road
 

Gongs

Waitrose Good Food Guide; AA 5 Star Inn
& 1 Rosette

Assheton Arms

Do not disturb

Find the twelve bedrooms in two locations in the village; The Old Post Office is just below the pub and Ash Cottage just above. Both buildings have been carefully renovated and the spaces are intriguing, with lots of original features thoughtfully retained, including deep window sills, beams and fabulous fireplaces. Whilst your surroundings nod to the past the rooms couldn’t be more modern – find beautiful bed linen, fat mattresses and luxurious textiles and calm, soothing colours. Bathrooms are a big feature – no expense has been spared – they’re all rather glamorous (with Orla Kiely smellies) and one or two are absolutely stunning, with free-standing baths and huge walk-in showers. If you’re bringing your canine chum, book a room in Ash Cottage and take advantage of the private, enclosed garden at the back – it’s a lovely place to enjoy a sun-downer whilst Fido frolicks safely – and treat him to the home-made doggie bics in your room.
 

Creature comforts

Orla Kiely smellies; homemade dog bics!

Gadgets

Wi-Fi; Flatscreen TVs

What’s for Breakfast?

Lancashire breakfast (full English); smoked salmon, scrambled eggs on toasted muffins; kippers; 3 egg omelette; bacon or sausage butty; wild mushrooms on toasted brioche with a poached egg; pastries  
 

What’s the damage?

12 doubles: £80 - £220

Book a room at this inn

David Hancock says

The Best Bits

Beautiful conservation village setting
Handsome stone building - it gives you a glow
Feels properly pubby – rustic but very smart
Impressive service; friendly, not intrusive
Very appealing, crowd-pleasing menu
Comfy bedrooms - amazing village views
 

What’s the Damage?

12 doubles: £80 - £220
 

Inn Places Perk

Complimentary Bottle of Prosecco 
 

What Else?

All credit cards taken
Private dining facilities
Alfresco dining
Parking: not a massive car park but there's another (free) car park just down the road
 

Gongs

Waitrose Good Food Guide; AA 5 Star Inn
& 1 Rosette

Assheton Arms

Mastering the menu

The Neve family has been fishing since 1840 it’s no surprise that those years of passion, experience and expertise are reflected in the menu. Expect the likes of devilled crab, salmon and brown shrimp with sea salt croutes and Goan king prawn curry, or hake with smoked salmon potato pancake and shellfish butter sauce. Give the kitchen 24 hours’ notice and they’ll procure oysters and langoustine for you. There’s not just fish though – they’ve a Robata grill and the gammon ribeye, pork fillet wrapped in bacon and glazed belly with black pudding fritter is a fabulous plate – best tackled after a walk round the stunning village. Chef Antony Shirley earned his stripes at Harvey Nichols and Raffles in the West Indies and knows a thing or two about crowd-pleasing – his appealing menu runs through the entire place – choose one of the handsome, comfortable dining rooms where wood stoves belt out cheer on a chilly day or the stone-floored snug.  When the sun’s shining, the place to be is the big suntrap of a terrace which commands views down the street. Specials change daily and might include the likes of sea bass with noodles, ginger and chilli. Herbs and leaves are often supplied by Lady Clitheroe who pitches up at the back door when there’s a glut in her kitchen garden!
 

On the menu

Devilled crab, salmon and brown shrimp with radish and cress salad
Southern fried cod with gem salad, avocado, lime & chilli mayo
Piggy grill (on the Robata): gammon ribeye with fried duck egg, pork fillet wrapped in streaky bacon with pineapple and grain mustard ketchup, glased pork belly with mash and black pudding fritter
Toro pie: slow cooked beef and chorizo with manchengo & paprika fries
Indian shepherd's pie with spiced mash and chilli pickled beets
 

Sunday Roasts

The usual suspects: beef, lamb, pork, chicken
 

Foodies extras

They've got a Robata grill in the kitchen and their own smoker. Breakfasts are available from 7.30am for walkers/postmen/insomniacs. You can pre-order (24 hours) the likes of oysters, langoustine etc
 

Time to Eat

Breakfast: 7.30am – 9.30am (8.30am – 10am weekends)
Lunch: 12 noon - 5pm
Dinner: 6pm - 9.30pm (12 noon - 10pm weekends)
 

Behind the bar

There’ll always be three hand pulls behind the bar – Thwaites Wainwright, Timothy Taylor Landlord and Moorhouses Pride of Pendle are regulars, with Black Sheep and Copper Dragon ringing the changes from time to time. There’s a good gin list if that’s your poison, and for the soft drinkers, Fentimans Ginger Ale is a favourite. They’re serious about their coffee too, with a good Americano appearing from a hissing espresso machine.  
 

Bar snacks

Sour dough baguette with oil & balsamic; haddock goujons with marie rose sauce; pitta bread with hummus; cheese fritters with caramelised onion mayo; fried Padron peppers with sea salt
 

Time at the bar

10am – 10pm (longer at weekends)
 

Local, local, local

Meat from Grassroots, Pendle (www.grassrootsfoods.co.uk)
Poultry from Reg Johnson, Goosnargh (www.jandsgoosnargh.co.uk)
Dairy from Dewlay and Hills Fine Foods, Longridge (www.hillsfinefoods)
Fish from Chris Neve, Fleetwood
Lady Clitheroe sometimes pitches up with herbs from her 'garden' and Chris Neve brings figs from his tree at home.

Book a room at this inn

David Hancock says

The Best Bits

Beautiful conservation village setting
Handsome stone building - it gives you a glow
Feels properly pubby – rustic but very smart
Impressive service; friendly, not intrusive
Very appealing, crowd-pleasing menu
Comfy bedrooms - amazing village views
 

What’s the Damage?

12 doubles: £80 - £220
 

Inn Places Perk

Complimentary Bottle of Prosecco 
 

What Else?

All credit cards taken
Private dining facilities
Alfresco dining
Parking: not a massive car park but there's another (free) car park just down the road
 

Gongs

Waitrose Good Food Guide; AA 5 Star Inn
& 1 Rosette
Inn Location
Shopping
Activities
Places to Visit

WALKING

www.forestofbowland.com
Designated an Area of Outstanding Natural Beauty (AONB) in 1964, the rugged grandeur of the Forest of Bowland is
a spectacular part of Britain’s Pennine landscape - where steep-sided valleys and tracts of heather-covered grouse moor entice the walker. In addition to gentler routes and family rambles, there are longer walks to try – among them
the long-distance Ribble Way and Pendle Way.
 

CYCLING

www.forestofbowland.com
One of the best destinations for cycling in the Forest of Bowland is Gisburn, in the region’s south east corner. This is Lancashire’s largest forest and within it you’ll find several graded, colour-coded mountain bike trails. There’s a green route for beginners, while those who like their cycling to be more challenging there is an 8.5km blue route and a 20km red route.
 

EVENTS & FESTIVALS

www.forestofbowland.com
The Forest of Bowland is blessed with a great many festivals and events, celebrating and reflecting the cherished traditions and rich heritage of this unique area. There are art events - including ceramic workshops, photography, theatre and creative writing, wildlife meadow walks, and farm visits for families.
 

Inn Location - Assheton Arms

Activities

Fishing BB7 3AT
The Forest of Bowland boasts four of the most scenic and picturesque rivers – the Ribble, Hodder, Wyre and Lune – which mainly offer game fish, including salmon, brown trout and sea trout. The upper Hodder has a growing reputation for grayling fishing. For a directory of other places to fish in the region, visit: www.environment-agency.gov.uk

Falconry, Greengates Farmhouse, Brackenbottom, Horton-in-Ribblesdale BD24 0EU
Enjoy a half-or full day spent in the company of owls, hawks and eagles and learn how to fly them to and from your hand in the vicinity of magnificent Pen-y-Ghent in the western Dales. You can also fly goshawks, Harris hawks or sea eagles on a full day’s falconry.

Bowland Forest Gliding Club, Chipping PR3 2WN
For a taste of real Pennine adventure, try soaring on the thermals high above the stunning landscape of the Forest of Bowland. This exhilarating activity captures the region’s varied scenery at its best.

Places to Visit

Settle to Carlisle Railway, Settle BD24 9EJ
More like a cleverly designed visitor attraction than a vital lifeline serving countless communities in the wilds of Cumbria and North Yorkshire, the Settle-Carlisle Railway offers a constant backdrop of fells and moorland. Make a day of it and jump off at any number of stops en route.

Yorkshire Dales Lead Mining Museum, Earby, Barnoldswick BB18 6QF
This visitor attraction offers the chance to view a unique collection of tools, photographs and memorabilia reflecting the mining, dressing and smelting of lead ore. Other items include, of all things, a steel hook and socket worn by a miner who had lost his hand.

Skipton Castle BD23 1AW
The massive twin towers of Skipton Castle dominate the town’s High Street, and it’s one of the most complete and best preserved medieval castles in England. You can explore the banqueting hall and kitchen or climb from the dungeon to the top of the watchtower.

Pendle Heritage Centre, Colne Road, Nelson BB9 6JQ
The museum explains in great detail the history and origins of local people and where they settled. The museum, tearooms and shops are housed in attractively restored farm buildings overlooking Pendle Water.

Bolton Abbey, Skipton BD23 6EX
Taking its name from a 12th-century Augustinian monastery, Bolton Abbey lies on the southern edge of the Yorkshire Dales National Park. The setting is superb and the tranquil surroundings are infused with fascinating history and legend.

Malham Cove, Malham, Skipton BD23 4DG
This huge cliff formation is curved like an amphitheatre. The cliffs themselves are about 260 feet high, with an unusual area of deeply eroded limestone pavement on top. People have been visiting the site for hundreds of years as it creates a unique habitat for wildlife and all kinds of rare wild flowers and ferns. You might recognise it as one of the places Harry and Hermione camp in during Harry Potter and the Deathly Hallows: Part 1.

Gawthorpe Hall, Padiham, Burnley BB12 8UA
Sir Charles Barry, who designed the Palace of Westminster, was responsible for the striking interiors of this imposing house outside Burnley. Gawthorpe Hall was once home to the Kay-Shuttleworth family, influential figures in the local textile industry. There are paintings here on loan from the National Portrait Gallery.

Browsholme Hall, Cow Ark, Clitheroe BB7 3DE
Pronounced ‘Brusome’, the hall is the oldest surviving family home in Lancashire, the ancestral home of the Parker family, who have lived there since it was built in 1507. Together with the gardens it is open to visitors from May to September. Chinese porcelain and antique oak furniture are among many fine items on display.

Shopping

Stydd Gardens, Stoneygate Lane, Ribchester PR3 3YN
Stydd Gardens is one of the region’s quirkiest shopping venues – hugely captivating, entertaining, vintage shabby and chic – with a garden nursery with the accent on old-fashioned roses and plants grown on site, and a bespoke wine company among the attractions.

Precious, King Street, Whalley BB7 9SP
This small independent boutique shop is known for handpicked items from many parts of Europe including jewellery, clothing and accessories.

Simpsons, Greenfield Road, Colne BB8 9PF
Bespoke furniture is Simpson’s speciality. Founded in 1977, the company employs a large team, including skilled craftsmen, all of whom are based in a striking 18th-century mill.

Cave & Crag, Market Place, Settle BD24 9ED
C&C specialises in clothing and equipment for climbers and walkers, plus camping gear, guidebooks, footwear, rucksacks, GPS – in fact, pretty much everything you might need for that outdoor adventure.

The Vintage Washhouse, 3 Court Lane, Skipton BD23 1DD
An unusual little shop with a 1940s theme, selling hand-crafted dishcloths, vintage-inspired homeware and gifts as well as a wide selection of traditional cleaning products — soap flakes, white vinegar, soda crystals, laundry starch and traditional linen scrim, for example. Old-fashioned cleaning methods have made something of a comeback recently, giving excellent allergen-free results. The owner’s ‘Mrs Mop’ outfit adds the finishing touch.

Skipton Antiques and Collectors Centre, The Old Foundry, Cavendish Street BD23 2AB
You might have seen the Skipton Antiques and Collectors Centre on the BBC's Antiques Road Trip. It comprises four floors of specialist dealers selling jewellery, furniture, clocks, ceramics, books and loads more.

The Emporium, Moor Lane, Clitheroe BB7 1BE
Expect a few surprises at this former Methodist chapel site, which has been lovingly and painstakingly converted to provide three huge levels for eating, drinking and shopping, or more specifically a coffee shop, wine bar and brasserie, and interior design superstore.

Mill Bridge Gallery, 3 Mill Bridge, Skipton BD23 1NJ
The gallery is located in a canal-side building dating back to 1675 (said to be the oldest dwelling in Skipton), and is a showcase for the work of more than 20 talented local photographers and sculptors.

The Magpie, Albion Square, Skipton BD23 1ED
Full of ‘rather nice things’, pre-loved, vintage, retro – whatever you want to call it, The Magpie’s a good place to browse.

Reviews

Sally Shalam, Conde Naste Traveller (UK) 2015,
“River-threaded woodland and the plateau summit of isolated Pendle Hill lure walkers to the Forest of Bowland in Lancashire. Downham Brook wends its babbling way through the estate village of Downham, across the street from my latest discovery, the Assheton Arms. This dining pub rewards walkers with its smokehouse delights (haddock with ale rarebit, potted smoked duck), but the kitchen also makes much of Morecambe Bay and Lancastrian farm provender. Rooms, created from the old Post Office next door are being teased into completion right this minute. Which means instead of attempting to navigate Bowland’s narrow lanes after dark, you can feed the ducks before breakfast.”

Book a room at this inn

David Hancock says

The Best Bits

Beautiful conservation village setting
Handsome stone building - it gives you a glow
Feels properly pubby – rustic but very smart
Impressive service; friendly, not intrusive
Very appealing, crowd-pleasing menu
Comfy bedrooms - amazing village views
 

What’s the Damage?

12 doubles: £80 - £220
 

Inn Places Perk

Complimentary Bottle of Prosecco 
 

What Else?

All credit cards taken
Private dining facilities
Alfresco dining
Parking: not a massive car park but there's another (free) car park just down the road
 

Gongs

Waitrose Good Food Guide; AA 5 Star Inn
& 1 Rosette

Rates & Booking

Book this inn

Location, Location, Location

Downham is signed off the A59 between Clitheroe and Gisburn, 3 miles north-west of Clitheroe

Book a room at this inn

David Hancock says

The Best Bits

Beautiful conservation village setting
Handsome stone building - it gives you a glow
Feels properly pubby – rustic but very smart
Impressive service; friendly, not intrusive
Very appealing, crowd-pleasing menu
Comfy bedrooms - amazing village views
 

What’s the Damage?

12 doubles: £80 - £220
 

Inn Places Perk

Complimentary Bottle of Prosecco 
 

What Else?

All credit cards taken
Private dining facilities
Alfresco dining
Parking: not a massive car park but there's another (free) car park just down the road
 

Gongs

Waitrose Good Food Guide; AA 5 Star Inn
& 1 Rosette

Food Trail

Take it back home - tour the brewery that brewed your favourite pint, visit the shop on the farm that reared your delicious Sunday roast beef, and seek out the roadside stalls selling the local crab and samphire on the inn’s menu, the Food Trail features the local artisan producers and suppliers where you can buy to enjoy at home.
 
Change of scenery - looking for a pub for lunch following a country walk, a different venue for dinner, or a good café for coffee, light lunch or afternoon tea, then the best in the area are listed below. If you find a new and exciting eatery in the area that’s worthy of a mention on the Food Trail, then please to do let us know – [email protected].

Inn Location - Assheton Arms

Roy Porter Butchers, 9 Bridge Road, Chatburn, Clitheroe BB7 4AW
Traditional shop selling meat from traditionally reared native breeds ‘cut by butchers who care’! Find beef, pork, lamb, poultry and game – and possibly the best home made meat pies in the county!

Roaming Rooster Bistro, Barrowford Road, Higham BB12 9ER
Take a seat at the Olde Spot Bistro in this fab farm shop and enjoy dishes made from the free range and organic produce you’ve just been browsing- the likes of gammon and eggs, Blue Rooster chicken escalopes or a grass-fed beef steak and chips.

Food by Breda Murphy, 41 Station Rd, Whalley BB7 9RH
One of Ballymaloe’s star pupils (she subsequently became a tutor) Breda Murphy has shifted her skills to an incongruous semi by the railway station – but don’t be put off. Her style is fresh and innovative, and her presentation is pretty as a picture – expect the likes of pan seared sea bass fillet with kimchi but save room for warm Guinness parkin, iced cream cheese and date caramel. Outstanding.

Hudsons of Chatburn, 2 Downham Road, Chatburn BB7 4AU
Old fashioned, family run home made ice cream parlour – fab flavours and seats outside to enjoy them, with lovely views down the pretty village. They sell local eggs, honey and cakes too. It’s a good place to buy sandwiches if you’re planning a picnic by the beautiful River Ribble.

The Freemasons, 8 Vicarage Fold, Wiswell BB7 9DF
Steven Smith continues his inevitable journey to stardom in this comfortable, stylish, smart country inn in pretty Wiswell. Expect accessible fine dining and a menu that exemplifies the local/seasonal mantra from a kitchen posse who really seem to care; the Herdwick lamb, roast rack and belly, black olive, roast Cevennes onion and Haggis Shepherd’s pie nails it. You’ll have a truly memorable meal.

Inn at Whitewell, Forest of Bowland BB7 3AT
(see Inn Places entry)

Roaming Roosters, Barrowford Road, Higham BB12 9ER
Award-winning farm shop and great café – you’ll find free range meats of all descriptions plus local honey, biscuits, preserves and cakes. It’s all good stuff, and they have an emphasis on sustainable, traditional and heritage.

White Swan, 300 Wheatley Lane Road, Fence BB12 9QA
It’s a Timothy Taylor pub, but don’t expect sticky carpets and a dart board – an adventurous young chef, Tom Parker (ex-Northcote, a pupil of Lisa Allen) is wowing the food world with his simple but startling dishes – his shepherd’s pie is nothing like you’d expect, and the rice pudding has never been less school-dinners. It’s a friendly, relaxed vibe and you can of course have a pint – but try the home-made gin, it’s a belter!

Cheesie Tchaikovsky, Castle Street, Clitheroe BB7 2BX
It’s impossible to leave this wonderful shop without an armful of goodies! Owner Jan Curtis is something of an expert and there’s nothing she likes more than to be quizzed on the diverse range of UK and continental artisan-made cheeses in her shop, including great cheese from Rungis market in Paris. Jan is careful to include the best local and British cheeses too, including Shorrock’s Black Beauty, Greenfield’s Tasty, Blackstick’s Blue and Silk, Mrs Kirkham’s and the beautiful new soft cheese from the Pextenement Cheese Company in Todmorden.

D.Byrne & Co, Wine Merchants, Victoria Buildings, 12 King Street, Clitheroe, Lancashire BB7 2EP
In the family for over 130 years, this fabulous Victorian shop is one of the countries best independent wine merchants. Their selection of wines, stacked floor to ceiling in the labyrinth of rooms is formidable, but they also have a staggering collection of specialist spirits. The Byrnes – great grandsons of the founder - are immensely knowledgeable and completely approachable.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE


TERMS OF WEBSITE USE


This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website https://innplaces.co.uk, whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site.


OTHER APPLICABLE TERMS

These terms of use refer to the following additional terms, which also apply to your use of our site:


INFORMATION ABOUT US

https://innplaces.co.uk is a site operated by Hancocks Inn Places Limited ("We"). We are registered in England and Wales under company number 08022109 and have our registered office at 2 Old Bath Road, Newbury, Berkshire RG14 1QL. Our VAT number is [VAT NUMBER]. We are a limited company.


CHANGES TO THESE TERMS

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.


CHANGES TO OUR SITE

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our site, or any content on it, will be free from errors or omissions.


ACCESSING OUR SITE

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you as a visitor if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

The ability to appear on our site is governed by the terms of the separate membership agreement with us.


YOUR ACCOUNT AND PASSWORD

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at .


INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


NO RELIANCE ON INFORMATION

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. We inspect the properties featured on the site but cannot be held liable for inaccuracies as facilities change and opinions expressed are subjective. We are not responsible for the standards of the inns appearing on the site, or for the services provided by such inns.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

We reserve the right to edit any comments left by contributors to the site.


BOOKINGS AND VOUCHERS

Our site is an online platform that allows you to search for and book accommodation. We are acting as disclosed agent for the relevant inns featured on our site. This means that any booking or contractual arrangement you make with any entity featured on our site is made with that entity, and not with us. By entering information into the booking software, you authorise us to pass on all relevant information to those entities with whom you are seeking to make a reservation, and to control and/or process such data in accordance with the provisions of the Data Protection Act 1998. In order to make a booking you are required to provide credit card details. We will enable the relevant inn to gain access to the credit card details via the site in the event of any cancellation and a cancellation charge is due. By making a booking you are expressly authorising access to and use of such data and for the relevant inn to deduct the cancellation charges notified to you in the event of a cancellation.

Bookings will be subject to the terms and conditions of the individual entity with whom you contract, including any cancellation polices they may apply. It is your responsibility to check the terms of such entities before you enter your contract with them. If you wish to cancel a booking, you must cancel using the site unless exceptional circumstances do not permit you to gain access to the site, in which case you should liaise directly with the inn concerned. In either case you may be liable for cancellation charges. Whenever your booking is cancelled whether directly or via the site, it is your responsibility to check your account with HIP to confirm the booking has been cancelled and to be notified of any relevant charges (and to pay them). If you do not attend the inn on the dates booked, this will be treated as a cancellation by the relevant inn on the applicable terms. The accommodation provider’s cancellation policy may continue to apply after your arrival at your inn. In the event that you decide to shorten the duration of your stay, such a request will be dealt with at the discretion of the accommodation provider, and not by us in our capacity as the booking agent. If you amend your booking in this way there may be a cancellation fee levied by the accommodation provider and you should refer to the provider’s cancellation policy for more details. Where the accommodation provider requires a minimum stay for rooms attracting a certain price, this will be clearly stated on our site prior to booking.

We are not responsible for inaccuracies in the booking process; you must check carefully the agreed dates and prices before completing your booking. In particular, you are advised to check the availability of any offers, promotional codes, or the acceptance of gift vouchers before completing the booking, as well as whether any special requirements you may have can be met. Please note that Inn Places Special Gifts may not be available at all the inns where special promotions are being run, and such promotions may have additional terms and conditions applicable.

Although we gather credit card information to secure the booking, the booking will be with the relevant inn to whom, by virtue of you starting the booking process you authorise us to transmit the credit card information.

To confirm a booking, you must be authorised to make the booking by all the persons named on the booking and their parent or guardian for all party members who are under 18 when the booking is made. By making the booking, you are confirming that all persons named on the booking accept the terms and that you will inform the other persons named on the booking of the confirmation details and any other appropriate information. By making the booking you also become responsible for making all payments due under the booking.

The display of accommodation for hire on the site is an invitation to treat only.

By completing and submitting the booking form you are making an offer to book temporary accommodation room nights, which if accepted by accommodation providers, will result in a binding contract made between you and the accommodation provider.

Completing the booking process online does not constitute acceptance of your offer. We will send you an email confirmation following your booking on behalf of the accommodation provider confirming acceptance of your offer and forming the legally binding contract subject to any applicable terms and conditions.

Because the contract for your accommodation is between you and the relevant inn, any queries or concerns should be addressed to them. If you have a problem during your visit, this must be reported to the inn immediately. If you fail to follow this procedure there will be less opportunity for the inn to investigate and rectify your complaint. The amount of compensation you may be entitled to from the inn may be reduced or you may not receive any at all depending upon the circumstances. If you wish to complain when you return home, you should address your complaint to the inn concerned.


LIMITATION OF OUR LIABILITY

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

If you are a business user, please note that in particular, we will not be liable for:

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.


UPLOADING CONTENT TO OUR SITE

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the Site a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

The views expressed by other users on our site do not represent our views or values.


VIRUSES

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to make any use of content on our site other than that set out above, please contact .


THIRD PARTY LINKS AND RESOURCES IN OUR SITE

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.


APPLICABLE LAW

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non- contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.


CONTACT US

To contact us, please email .

Thank you for visiting our site.

Close

PRIVACY POLICY


Hancock’s Inn Places Limited ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://innplaces.co.uk you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Hancocks Inn Places Limited of 2 Old Bath Road, Newbury, Berkshire RG14 1QL.


INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:


COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy [LINK].


USES MADE OF THE INFORMATION

We use information held about you in the following ways:


DISCLOSURE OF YOUR INFORMATION

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

We do not sell or disclose your personal information to other companies without your prior consent. We do not sell mailing lists to third parties. If you do not wish to receive the members’ newsletter, toy can unsubscribe or amend your preferences here.

We may disclose your personal information to third parties:


WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at .

Our site may contain links to and from third party websites or Inn Places members, or advertisers. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


ACCESS TO INFORMATION

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Dismiss