Inn Places

The Gunton Arms

Thorpe Market, Norfolk NR11 8TZ

  • The Gunton Arms Norfolk, Garden Views
Overview
Sleep
Eat & Drink
Out & About
Food Trail
Reviews
Getting There
Room Rates
Overview
Sleep
Eat & Drink
Out & About
Food Trail
Reviews
Getting There
Rates

The Gunton Arms

The personal touch

Take the gravel drive off the A149 south of Thorpe Market and expect the unexpected – a chic, hunting lodge-style inn set within a stunning 1,000-acre country estate. Chelsea art dealer and Gunton Park resident, Ivor Braka, snapped up the once faded hotel at the end of the drive in 2009, renamed it the Gunton Arms and lavished money on the place, totally restoring the 18th-century building, with the help of some well-known designer friends, Robert Kime (bedrooms) and Martin Brudnizki (bar & restaurant). If you’re lucky, your arrival will coincide with deer roaming freely past the inn, a sight to behold and best enjoyed from one of the vast chunky tables on the open parkland beside the inn, or in the comfort of the bar on cooler days. Bar and dining rooms exude a baronial feel, with warm red hues, antique furnishings, blazing log fires and wooden floors, but the vibe is relaxed and informal, and there are soothing parkland views from every window. The eagle-eyed will spy the risqué Tracey Emin sketches behind the bar, and some other fine artwork dotted around the walls. The elegant Stamp Rooms and lounges offer residents a peaceful refuge away from the bustling bar.
 

Muddy paws

Dogs are always very welcome in the bar and overnight in two of the rooms (£10 per night).
 

Sticky fingers

Children can stay overnight, there’s a cot and fold-up bed available. Under 3s stay for free; older children £15 a night.
 

Alfresco

With (thankfully) no fencing around the inn, the mown area naturally blends in to the vast parkland, allowing uninterrupted views of open parkland and roaming deer. So, arrive early in summer to bag one of the vast tables (designed to share) and soak up the view over lunch or supper. With removable sides, the Garden Room, replete with stone floor, fat candles on rustic tables, and open fireplace, offers extra summer alfresco dining space. Braziers and blankets allow you to stay outside until late.

Book a room at this inn

David Hancock says

The Best Bits

Stunning parkland setting – roaming deer
Gorgeous views from every window
Country-house chic – baronial décor
Gutsy, ingredient-led cooking
Cooking over fire adds theatre
Summer alfresco dining heaven
Elegant, antique furnished bedrooms
 

What’s the Damage?

8 doubles: £95 - £300 (Sunday – Thursday); £99 - £340 (Friday & Saturday). Minimum stay two nights at weekends.
 

What Else?

All credit cards taken
Alfresco dining
Parking
 

Gongs

Waitrose Good Food Guide

The Gunton Arms

Do not disturb

A sweeping staircase leads upstairs to the eight gorgeous bedrooms named after local persons that work on the estate, and all ooze country-house style and period charm. Expect rich fabrics and wall coverings, antique furnishings and objet d’art, Persian rugs on thick carpets, feature fireplaces, and comfortable beds topped with Egyptian cotton, traditional bedspreads and blankets. There’s no TV, just a Roberts radio, so relax and savour the peace and quiet and the far-reaching parkland views. Brilliant bathrooms have marble-tiled floors, old washstands and posh smellies, the biggest and best having deep tubs and separate walk-in showers. Don’t miss the mini roof terrace off the landing – it sports deck chairs, perfect for a sundowner on a summer’s evening.

Creature comforts

Noble Isle bathroom products; antiques; free-standings baths; country-house style décor; under floor heating.

Gadgets

Roberts Radio; telephone; free wi-fi; no televisions!

What’s for Breakfast?

Smoked salmon & scrambled eggs; Cley Smokehouse kippers; drop scone with Swafield cured bacon & Alby honey; Gunton fried breakfast (the works….!)

What’s the damage?

8 doubles: £95 - £300 (Sunday – Thursday); £99 - £340 (Friday & Saturday). Minimum stay two nights at weekends.

Book a room at this inn

David Hancock says

The Best Bits

Stunning parkland setting – roaming deer
Gorgeous views from every window
Country-house chic – baronial décor
Gutsy, ingredient-led cooking
Cooking over fire adds theatre
Summer alfresco dining heaven
Elegant, antique furnished bedrooms
 

What’s the Damage?

8 doubles: £95 - £300 (Sunday – Thursday); £99 - £340 (Friday & Saturday). Minimum stay two nights at weekends.
 

What Else?

All credit cards taken
Alfresco dining
Parking
 

Gongs

Waitrose Good Food Guide

The Gunton Arms

Mastering the menu

Inspirational in the development of the kitchen has been renowned chef Mark Hix, whose simple, gutsy, ingredient-led style of cooking is engrained in head chef Stuart Tattersall’s (ex Hix Oyster & Chop House) ethos and simply described monthly menus. Stuart only uses local, seasonal ingredients, with venison from the deer park, seafood and Cromer crab caught by local fishermen, and foraged samphire from the coast, so hearty dishes and big flavours. Roasted, well aged meats, cooked by Stuart over the vast open fire in the Elk Room (not Sundays), is a highlight, notably a deliciously juicy Blythburgh pork chop, served with goose fat roast potatoes and Bramley apple sauce. Leave room for a memorable pudding, perhaps gooseberry meringue tart or a chocolate marquise with caramel oranges. The Elk Room is an impressive dining room, dominated by huge elk antlers over the equally vast open fire, and featuring a vaulted wooden roof, interesting artwork, old pew benches and scrubbed tables, and long, colorful drapes at the French doors, which lead out to the parkland garden.

On the menu

Norfolk asparagus and feta salad (£10.50)
Smoked sardines, horseradish, golden beetroot (£7.50)
Blythburgh bacon chop, cockles and sea beet (£16)
BBQ beef brisket, chips and slaw (£16)
Hake, pardon peppers and chorizo (£16)
Chicken, bacon and leek pie (£12.50)
Sharrington strawberry meringue (£7)
Blueberry & vanilla cheesecake (£7)
Sandwiches: salt beef, dill pickle, mustard (£7)

Sunday Roasts

Traditional roast rib of beef (£16) or a whole farmhouse chicken to share (£35) served with goose fat roasted potatoes and all the trimmings

Time to Eat

Breakfast: 7.30am – 9.30am (8am – 10am Saturday & Sunday)
Lunch: 12 noon – 3pm
Dinner: 6pm – 10pm (6pm – 9pm Sundays)
Bar food: 12 noon – 10pm (sandwiches served until 5pm)

Local, local, local

Venison from the Gunton Estate
Cromer Crab, seafood & mussels – caught by a local fisherman
Foraged coastal plants, including samphire
Cley Smokehouse

Behind the bar

On the bar four handpumps dispense tip-top East Anglian ales including locally brewed Woodforde’s Wherry, Adnams Southwold Bitter and Broadside, and a local guest beer, perhaps Winter’s Storm Force. Behind the bar you’ll find some boutique gins and a good range of malts, plus concise list of wines, which includes a decent house wine from a small French vineyard (£20).

Bar snacks

Potted salmon with toast (£4)
Spicy wild boar sausages, chilli jam (£4)
Pork croquettes, rhubarb relish (£4.75)
Lamb keema, naan (£6)

Time at the bar

12 noon – 11pm

Book a room at this inn

David Hancock says

The Best Bits

Stunning parkland setting – roaming deer
Gorgeous views from every window
Country-house chic – baronial décor
Gutsy, ingredient-led cooking
Cooking over fire adds theatre
Summer alfresco dining heaven
Elegant, antique furnished bedrooms
 

What’s the Damage?

8 doubles: £95 - £300 (Sunday – Thursday); £99 - £340 (Friday & Saturday). Minimum stay two nights at weekends.
 

What Else?

All credit cards taken
Alfresco dining
Parking
 

Gongs

Waitrose Good Food Guide
Inn Location
Shopping
Activities
Places to Visit

Walking

www.walkinginnorfolk.co.uk
www.nationaltrail.co.uk/peddars-way-and-norfolk-coast-path
The North Norfolk Coast has been described as a long way from anywhere and that is certainly the impression it gives, especially when you stroll its many miles of deserted beaches. The region offers enormous scope for all kinds of walking – long, short and medium. One of the most popular haunts of walkers is the region’s remote Holkham Beach, immortalised in the film Shakespeare in Love. It’s just the place to enjoy wild beauty and stunning wide skies. If you enjoy sampling long-distance paths, however, try the 93-mile Peddars Way and North Norfolk Coast Path. Following ancient tracks and Roman roads and consisting of two paths joined together to form one route, the Peddars Way and North Norfolk Coast Path offers a great blend of pastoral Norfolk hinterland and magnificent coastal scenery.
 

CYCLING

www.cycle-route.com
www.norfolkcyclehire.co.uk
The region’s relatively flat terrain makes this part of the country ideal for cycling. There’s a wide choice of undemanding cycle rides, but for something more ambitious, try the Bure Valley Railway, a nine-mile trail running from Aylsham to Wroxham. If you prefer, you can return to the start by train. For the really adventurous, there’s the Norfolk Coast Cycleway between King’s Lynn and Cromer.
 

EVENTS & FESTIVALS

www.visitnorthnorfolk.co.uk
www.cityofale.org.uk
Among the area’s host of entertaining events is the Norfolk and Norwich Festival in May, a flagship event for the East of England and one of the largest arts festivals in the country. The North Norfolk Food and Drink Festival at Holkham Hall in August celebrates all that is good about local produce, while the Hill House Inn at Happisburgh, between Cromer and Caister, has its own annual Solstice Beer Festival in June. Sherlock Holmes fans should note that Sir Arthur Conan Doyle wrote a short story, The Dancing Men, after visiting Hill House in 1903. Norwich City of Ale Festival, is a treat for all ale-heads - here is a distinct scent of malted barley in the air for 10 days in May across this fine city, celebrating local ales and breweries in an array of pubs and other venues.

Inn Location - The Gunton Arms

Activities

Surfing, Cromer NR27 9HE
Between April and October you get the chance to experience the thrill of North Norfolk’s spectacular tides and waves, with lessons provided by Glide Surf School. By contrast, the region’s rivers offer the chance for various exhilarating adventure sports, including kayaking.

Seal Trips, Morston Quay NR25 7AA
North Norfolk’s seemingly endless coastline is a stunning backdrop for all kinds of sailing and boating activity. Watching seals at home in their natural environment on Blakeney Point (also a well-known breeding ground for waders and terns), is a popular boating excursion. Boats leave from Morston Quay and the trip lasts for one hour, but if weather conditions are favourable, boats will land on Blakeney Point for an additional 30-60 minutes.

North Norfolk Railway, Sheringham NR26 8RA
Operating both steam and diesel trains, the North Norfolk Railway runs between Sheringham and Holt and is a great way to see the local countryside. There are catering facilities on board and numerous special events throughout the year.

Golf NR27 0JH
Golfers are spoilt for choice in North Norfolk. As well as two Royal courses, at Cromer and West Norfolk, there is the chance to play at Fakenham, Hunstanton, Heacham Manor, Sheringham and Searles.

Events & Festivals

Cromer and Sheringham Crab & Lobster Festival NR27 9HE & NR26 8RE
A whole delicious weekend in May for seafood-lovers with cookery demos, street food, market stalls, live music, arts, culture, all devoted to Cromer crabs and other local excellent crustacea.

Places to Visit

Thursford Collection, Thursford NR21 0AS
It’s probably not what you’d expect to find in the depths of North Norfolk, but lovers of musical instruments will be quickly drawn in. Among the treasured items here at Fakenham are a Wurlitzer cinema organ, fairground carousels and various barrel and street organs.

Mannington Gardens, Mannington NR11 7BB
Expect to see a wide variety of trees and shrubs surrounded by a splendid medieval moated manor house at Mannington Gardens, situated in glorious countryside to the south-west of Thorpe Market. There are classic roses, scented plants and herbaceous borders.

Walsingham NR22 6BP
Famous as a pilgrimage centre and for its religious shrines in honour of the Virgin Mary, Walsingham lies just to the south of Wells-next-the-Sea. Apart from Walsingham’s historic abbey, known for its dazzling carpets of snowdrops in February, there is a wealth of historic buildings to see and admire. While you’re here, visit the museum and the delightful wildflower meadows.

Blickling Hall, Blickling NR11 6NF
Catching sight of Blickling Hall for the first time takes your breath away. The turreted Jacobean mansion stands proud in the Norfolk landscape and surrounding it is a beautiful 500-acre park. Blickling, near Aylsham, is widely believed to be the birthplace of Anne Boleyn.

Felbrigg Hall, Felbrigg NR11 8PR
Fellbrigg Hall’s splendid park is one of the highlights of a visit to this popular National Trust visitor attraction a short distance from Cromer. Here, you can explore over 500 acres of woods and miles of waymarked paths where nature and wildlife are much in evidence.

Shopping

Picnic Fayre, Cley next the Sea NR25 7AP
This award-winning deli is situated in a former forge and has an impressive antipasti bar. It’s the place to come for local cheeses, fruit and vegetables and speciality breads.

Birdscapes Gallery, Glandford NR25 7JP
Artworks that reflect Norfolk’s diverse wildlife are on display in the excellent gallery at Glandford, near Holt. Expect some striking and very distinctive pieces, including paintings, prints and sculptures.

Holt NR25 6AW
This timeless little market town is a shopper’s paradise – the Duchess of Cambridge has been seen buying gifts here. Explore its back alleys and you’ll find an assortment of galleries, delis, boutiques and individual shops. The Mews Antiques Emporium is crammed with goodies.

Digby's, 6 Garden Street, Cromer NR27 9HN
Good old-fashioned sweets, upmarket Belgian and English chocolates and a fine selection of greeting cards and gift boxes make up the stock at Digby’s.

Pinkfoot Gallery, Cley-next-the-Sea NR25 7RB
North Norfolk’s stunning wildlife has long been immortalised by well-respected East Anglian-based artists and at this Cley next the Sea gallery you’ll find everything from abstract artworks to traditional watercolours.

Ship-To-Shore, Quayside, Wells-next-the-Sea NR23 1AR
Expect to find British nautical clothing brand Quba at Ship-to-Shore, the company’s first outlet in Norfolk. There are jackets, bags and accessories, too, all expertly crafted using traditional sail-making skills, plus marine-themed home wares ranging from deck chairs and bean bags to sofas and cushions.

Reviews

The Sunday Times, 100 Ultimate British Hotels, 201, Posh Pubs
"The rooms are bright, stylish and comfortable; and downstairs, when the fires are lit, the place glows. The woodburning range, where they cook venison sausages and steaks, is the focal point of each evening, but pretty soon the soon the sense of warmth it generates spreads through the entire building and out into the deer park beyond. By bedtime, you'll be utterly bewitched."

Book a room at this inn

David Hancock says

The Best Bits

Stunning parkland setting – roaming deer
Gorgeous views from every window
Country-house chic – baronial décor
Gutsy, ingredient-led cooking
Cooking over fire adds theatre
Summer alfresco dining heaven
Elegant, antique furnished bedrooms
 

What’s the Damage?

8 doubles: £95 - £300 (Sunday – Thursday); £99 - £340 (Friday & Saturday). Minimum stay two nights at weekends.
 

What Else?

All credit cards taken
Alfresco dining
Parking
 

Gongs

Waitrose Good Food Guide

Rates & Booking

Book this inn

Location, Location, Location

Inn is signed off A149 just south of Thorpe Market between North Walsham and Cromer.

Book a room at this inn

David Hancock says

The Best Bits

Stunning parkland setting – roaming deer
Gorgeous views from every window
Country-house chic – baronial décor
Gutsy, ingredient-led cooking
Cooking over fire adds theatre
Summer alfresco dining heaven
Elegant, antique furnished bedrooms
 

What’s the Damage?

8 doubles: £95 - £300 (Sunday – Thursday); £99 - £340 (Friday & Saturday). Minimum stay two nights at weekends.
 

What Else?

All credit cards taken
Alfresco dining
Parking
 

Gongs

Waitrose Good Food Guide

Food Trail

Take it back home - tour the brewery that brewed your favourite pint, visit the shop on the farm that reared your delicious Sunday roast beef, and seek out the roadside stalls selling the local crab and samphire on the inn’s menu, the Food Trail features the local artisan producers and suppliers where you can buy to enjoy at home.
 
Change of scenery - looking for a pub for lunch following a country walk, a different venue for dinner, or a good café for coffee, light lunch or afternoon tea, then the best in the area are listed below. If you find a new and exciting eatery in the area that’s worthy of a mention on the Food Trail, then please to do let us know – [email protected].

Inn Location - The Gunton Arms

Wiveton Hall Café and Fruit Farm, Cley-next-the-Sea NR25 7TE
Outside Wiveton to the north off the A149 coast road is this rather grand hidden Norfolk gem, full of Jacobean architecture, charming walled gardens and productive fruit farming in the grounds. PYO or buy berries and other crops in the shop. But main attraction is the farm café with beautiful views and fabulous rustic ingredient-led cooking.

The Dun Cow, Salthouse NR25 7XA
This lovely hostelry on the coast road is being revitalised with passion and interest. Don’t miss the Gray family’s beef reared outside the windows on Salthouse marshes and the famous local Morston mussels.

The Ship, Weybourne NR25 7SZ
A traditional real ale pub, local is key, including seafood landed on the beach nearby or smoked fish from Cley Smokehouse. The village sits on the North Norfolk Coast path, so The Ship makes a great relaxing stop-off.

Gangway Crab Shop, The Gangway, Cromer NR27 9ET
Marty Rowlands lands crabs and lobster daily in his own boat during the season and is one of the more-established long serving fishermen. Selling to restaurants like the Arms, they also have a seasonal shop for dressed shellfish in The Gangway (call 01263 515744 to check opening hours).

Mary Jane’s Fish Bar, Garden Street, Cromer NR27 9HN
After a bracing walk down the Pier, what’s better on the coast than proper fish’n’chips. Always freshly fried and be ready to queue, good things are worth the wait. 01263 511208.

Marsh Pig, Claxton, Norwich NR14 7HU
Loved by the Gunton Arms chefs, free range Norfolk charcuterie such as different salami, coppa shoulder, and lomo loin made with Blythburgh Free Range Pork from just over the border as well as beef braesola. Find it in local delis and farmers markets. Claxton-based Jackie Kennedy also runs courses and sells online.

Cookies Crab Shop, Salthouse NR25 7AJ
The popularity of this seafood shack is legendary (after three generations). It’s a simple place all round, quite set in their ways about how to do things but that’s how they cater for so many. Family day boats bring in flapping-fresh seafood. Get there early!

G F White Butchers, 16 Red Lion Street, Aylsham NR11 6ER
Quality, regional award-winning family butcher’s who source local quality meats and also can supply plentiful game birds when in season. Their sausage recipe has been handed down three generations.

Wroxham Barns, Tunstead Road, Hoveton NR12 8QU
An emporium of independent crafts studios, quaint shops, food producers, such as a brewer and fudge maker, alongside a charming tearoom and café-restaurant. Not forgetting a petting zoo, pitch’n’putt, amusements and fun park to keep

Richard Hughes Cookery School, The Lavender House, 39 The Street, Brundall NR13 5AA
Winner of the UK’s British Cookery School of the Year title, this is a culinary gem for all those amateur food lovers who aspire to be a chef for the day. Restaurateur Richard Hughes is a very familiar face on the Norfolk food scene.

Walpole Arms, Itteringham NR11 7AR
Recently bought by the local Harrold farming family, this iconic Norfolk country pub takes full advantage of their home-grown produce. The vine-covered terrace is just made for summer alfresco enjoyment.

Earle Arms, Heydon NR11 6AD
A traditional Norfolk freehouse-restaurant in a lovely estate village with the requisite green and church for a picturesque setting and Heydon Hall and grounds worth exploring before or after.

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Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the Site a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

The views expressed by other users on our site do not represent our views or values.


VIRUSES

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to make any use of content on our site other than that set out above, please contact .


THIRD PARTY LINKS AND RESOURCES IN OUR SITE

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.


APPLICABLE LAW

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non- contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.


CONTACT US

To contact us, please email .

Thank you for visiting our site.

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PRIVACY POLICY


Hancock’s Inn Places Limited ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://innplaces.co.uk you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Hancocks Inn Places Limited of 2 Old Bath Road, Newbury, Berkshire RG14 1QL.


INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:


COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy [LINK].


USES MADE OF THE INFORMATION

We use information held about you in the following ways:


DISCLOSURE OF YOUR INFORMATION

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

We do not sell or disclose your personal information to other companies without your prior consent. We do not sell mailing lists to third parties. If you do not wish to receive the members’ newsletter, toy can unsubscribe or amend your preferences here.

We may disclose your personal information to third parties:


WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at .

Our site may contain links to and from third party websites or Inn Places members, or advertisers. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


ACCESS TO INFORMATION

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

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