Inn Places

The Felin Fach Griffin

Brecon, Powys LD3 0UB

  • The Felin Fach Griffin Brecon, Interior
  • The Felin Fach Griffin Brecon, Interior
  • The Felin Fach Griffin Brecon, Exterior
  • The Felin Fach Griffin Brecon, Exterior
  • Accommodation Powys, Interior Seating
  • Accommodation Powys, Interior Dining
  • The Felin Fach Griffin Brecon, Interior Seating
  • The Felin Fach Griffin Brecon, Interior Dining
  • The Felin Fach Griffin Brecon, Wine Cellar
  • Accommodation Powys, Interior
  • Accommodation Powys, Interior & Double Bedroom
  • The Felin Fach Griffin Brecon, Double Bedroom
  • The Felin Fach Griffin Brecon, Double Bedroom
  • The Felin Fach Griffin Brecon, Double Bedroom
  • Accommodation Powys, Garden
  • Accommodation Powys, Garden

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Overview
Sleep
Eat & Drink
Out & About
Food Trail
Reviews
Getting There
Room Rates
Overview
Sleep
Eat & Drink
Out & About
Food Trail
Reviews
Getting There
Rates

The Felin Fach Griffin

The personal touch

The Felin Fach Griffin shines like a beacon in the Brecons thanks to the combined talents of brothers Charles & Edmund Inkin, who breathed new life into this isolated old hostelry back in 2000. Now, it’s firmly on the Welsh culinary map and a destination inn for those looking for a brilliant bolt hole in the Welsh borders. Unmissable beside the main Builth Wells road, their inviting country Inn – perhaps unkindly termed as pink – has a smart ochre hue. Inside, the ground floor rambles through several cosy rooms, all demonstrating an artful, understated sense of style. Flagstone floors, open fireplaces, leather sofas to sink into, eye-catching paintings by local artists, richly painted walls, and there’s an Aga in the inglenook of what was formerly the farmhouse kitchen. The atmosphere is totally laid back with a vibrant buzz that attracts a broad church of clientele. The Griffin’s sister Inns, The Gurnard’s Head and The Old Coastguard (see Inn Places entries), are located in the far west of Cornwall.
 

Sticky fingers

Smaller portions are available, while younger children have the choice of the Tiny Tots and Bigger Bites (lunchtime; residents from 5.30pm; non-residents from 6pm), with the likes of freshly prepared spaghetti & meatballs and organic chicken served with a glass of Aber Valley apple juice. Children are welcome overnight; under 5’s stay for free, under 12’s stay for £25 B&B.
 

Muddy paws

Dogs are welcome in the rooms (no extra charge) and all rooms downstairs, except for the Library and aga room.
 

Alfresco

Eat alfresco at lunchtime on the front lawn, or take your drink and stroll through the Kitchen garden to see what’s growing and likely to be on the day’s menu.

Book a room at this inn

David Hancock says

The Best Bits

A brilliant bolthole in the Brecons
Artful, understated sense of style throughout
Amazing drinks – independent suppliers
Delicious food – menus evolve with seasons
Stroll through the verdant kitchen garden
Simple bedrooms designed with flair
 

What’s the Damage?

Seven doubles B&B £125-£165;
DB&B £177.50-£217.50
(seasonal sleepover offers £150-£170)
  

Inn Places Perk

Surprise complimentary Book 
 

What Else?

All credit cards taken (except Amex)
Alfresco dining
Private dining: 12-16 in the Aga Room
Parking
Disabled access to Tackroom dining room; not the bedrooms
 

Gongs

Waitrose Good Food Guide; Good Hotel Guide; Michelin; Welsh Rarebits

The Felin Fach Griffin

Do not disturb

Gloriously free of TV and Wi-Fi, and rightly so, the Griffin is a refuge away from the real world. After a day’s ramble and a long, relaxing bath, the place to be is in the homely bar, hunkered down on the sofa with a drink in hand chatting about the day’s events. Bedrooms are warmly simple and mirror the contemporary design flair of downstairs. Expect bright colours, big comfortable beds topped with crisp linen, goose down duvets and pillows and traditional Welsh blankets for throws. An eclectic mix of furnishings fill the rooms, stripped floorboards, good books to read, and simple bathrooms with deep baths and power showers. Wake up to Radio 4 on the Roberts radio and gaze at the soothing view – some look out over the lane to fields, others towards rolling hills.  
 

Creature comforts

Fresh flowers from the garden; Bramley bathroom products; Vispring Beds; Welsh blankets; James Gourmet Coffee & Trumper’s Tea; home-made Welsh cakes & flapjacks or Bara Brith from Little Mill Bakery
 

Gadgets

Roberts radios
 

What’s for breakfast?

The Borders Breakfast (bacon, sausage, eggs (from local hens), black pudding, fried bread & mushrooms); Black Mountain Smokery kipper; Smoked salmon & scrambled eggs; Little Mill Bakery bread; home-made jams & marmalade; home-made muesli; seasonal garden fruits
 

What’s the damage?

Seven doubles B&B £125-£165; DB&B £177.50-£217.50 (seasonal sleepover offers £150-£170)

Book a room at this inn

David Hancock says

The Best Bits

A brilliant bolthole in the Brecons
Artful, understated sense of style throughout
Amazing drinks – independent suppliers
Delicious food – menus evolve with seasons
Stroll through the verdant kitchen garden
Simple bedrooms designed with flair
 

What’s the Damage?

Seven doubles B&B £125-£165;
DB&B £177.50-£217.50
(seasonal sleepover offers £150-£170)
  

Inn Places Perk

Surprise complimentary Book 
 

What Else?

All credit cards taken (except Amex)
Alfresco dining
Private dining: 12-16 in the Aga Room
Parking
Disabled access to Tackroom dining room; not the bedrooms
 

Gongs

Waitrose Good Food Guide; Good Hotel Guide; Michelin; Welsh Rarebits

The Felin Fach Griffin

Mastering the menu

Max Wilson, formerly head chef at the New Yard restaurant in Cornwall, joined the team in November 2014 and is relishing his new role. He’s been visiting local farms and artisan producers, and working with gardener Joe Hand to ensure fresh supplies of salads, herbs (more recently, micro-herbs), fruit and vegetables for his daily changing menus and also for homemade jams and chutneys. Evolving with the seasons, a typical winter set lunch menu may highlight mushroom and tarragon soup followed by pheasant pie, mashed potatoes and carrots, while for supper, tuck into squid tempura, sweet chilli mayonnaise and lime, rib-eye steak with onions, chips and peppercorn sauce. Puddings may include iced banana parfait, toffee sauce, peanut crunch and chocolate ice cream, washed down with a glass of Nectar (2009) from the island of Samos.
 

On the menu

Lamb pastille, Jerusalem artichoke £8
Duck ballotine, duck parfait, rhubarb & ginger chutney £8
Lemon sole, brown crab beignet, crab butter £18.50
Pork belly, hash brown, celeriac & kale £15
Pear & almond tart, amaretti ice cream £6.50
Buttermilk pannacotta, poached rhubarb, honeycomb, rhubarb sorbet £7.50
 

Sunday Roasts

Roast rib of beef
Roast leg of Welsh lamb
Set menu – 1 course £13.75; 2 courses £24; 3 courses £24.50
 

Foodie Extras

Walker’s Picnics – take a packed lunch with or without wine or champagne (from £8.50); Regular wine dinners; Spend an afternoon foraging for mushrooms with the local forager and eat them for supper; Strawberry Tea Party
 

Time to Eat

Breakfast: 8am - 9.30am (8.30am - 9.30am weekends)
Lunch: 12 noon – 2.30pm
Dinner: 6pm – 9pm (9.30pm Friday & Saturday)
 

Local, local, local

Black Mountain Smokery, Crickhowell (www.smoked-foods.co.uk) 
James Gourmet Coffee, Ross-on-Wye (www.jamesgourmetcoffee.com) 
Penpont Organic, Sennybridge (salads, herbs, flowers) (www.penpont.com) 
Irma Fingal Rock, Monmouth (wine - www,pinotnoir.co.uk) 
Welsh Venison Centre, Bwlch (www.breconfarmshop.co.uk) 
Paddy Sweeney Butchers, Brecon
Principality Pigs of Llandefalle (from Duncan – up the hill from the pub)
Fruit, vegetables, herbs & micro-herbs from the Griffin Organic Garden
 

Behind the bar

The Griffin takes drinking very seriously and the impressive Drinks List makes for interesting reading and is best perused while supping a tip-top pint of Wye Valley ale. The choice of wines reflects the true spirit of The Griffin, all sourced from small, independent and passionate merchants, and the eclectic, wittily described list (20 by the glass or carafe) changes from month to month and, if you sample an absolute corker during your stay, then you can ask to see the separate (& very sensible) price list for wines to take away. The Inkin’s drink passion extends beyond wine to other amazing independent producers, from unusual Sherries, to Cornish Pastis, Penderyn Welsh Whisky, Chase Vodka and Tarquins Gin from Cornwall’s own South Western Distillery. Cider from Herefordshire, Cornwall and Monmouthshire, and up to four real ales from local micro-breweries completes the boozy picture. Delicious soft drinks include natural fruit juices from Lovely Drinks and home-made lemonade.
 

Time at the bar

11am – 11pm

Book a room at this inn

David Hancock says

The Best Bits

A brilliant bolthole in the Brecons
Artful, understated sense of style throughout
Amazing drinks – independent suppliers
Delicious food – menus evolve with seasons
Stroll through the verdant kitchen garden
Simple bedrooms designed with flair
 

What’s the Damage?

Seven doubles B&B £125-£165;
DB&B £177.50-£217.50
(seasonal sleepover offers £150-£170)
  

Inn Places Perk

Surprise complimentary Book 
 

What Else?

All credit cards taken (except Amex)
Alfresco dining
Private dining: 12-16 in the Aga Room
Parking
Disabled access to Tackroom dining room; not the bedrooms
 

Gongs

Waitrose Good Food Guide; Good Hotel Guide; Michelin; Welsh Rarebits
Inn Location
Shopping
Activities
Places to Visit

Walking

www.breconbeacons.org
The Brecon Beacons offer fabulous walking: big skies and wide-open spaces, hills and gorges, waterfalls, woodland, lakes and forests. There are trails to suit all levels of experience and fitness. The Brecon Beacons National Park is Wales’ first Geopark and one of only seven Dark Sky Reserves in the world. The Beacons Way walk will give you some of the best views, and you can either do the whole lot – 152km (95 miles) – which takes eight days, or split it up to suit you. There are also various shorter walks between three and seven miles in length, even these can have sharp gradients, though, so wear boots or good shoes.

Cycling

www.breconbeacons.org
www.droverholidays.co.uk
The Brecon Beacons National Park has bike guides and hire companies that can help you set up anything from a day's bike hire to a complete package with everything included. There’s an amazing variety of terrain, including towpaths, lanes and hillside tracks. The Park Authority Mountain Bike Pack (available online) contains 14 single track mountain bike route cards. Drover Holidays run small group guided tours and will help you plan your own tour if you prefer to be more independent.

Inn Location - The Felin Fach Griffin

Activities

Art Courses, Talgarth LD3 0DY
This beautiful area may well inspire you to try your hand at something creative. Niel Bally’s studio is in the foothills of the Black Mountains (near Talgarth) and he runs various courses, from life drawing to printing and painting. Classes are small and suitable for all levels.

Kevin Walker Mountain Activities, Brecon NP8 1LA
Based in the Brecon Beacons National Park, this is a long-established hill walking business with qualified instructors offers a range of courses including land navigation training, trekking, hill skills, private guiding and walking events. Very small groups ensure you learn as much as possible.

Drover Holidays, Hay-on-Wye HR3 5EH
Arranging guided and self-guided walking (or cycling or mountain biking) holidays, they can organise accommodation, provide you with maps, and move your luggage for you. The range of tours from ‘easy to ‘strenuous’ are tailored to your needs. They also hire bikes and will deliver to where you’re staying or want to ride.

Wye Valley Canoes, Glasbury-on-Wye HR3 5NP
On the banks of the Wye, four miles outside Hay-on-Wye, this canoe centre has a fleet of Canadian canoes, single kayaks and double kayaks, which you can hire for a few hours or a few days. You paddle downstream and, when you get to where you’re going, simply give them a ring and they’ll come and collect you.

Theatr Brycheiniog, Brecon LD3 7EW
Wales’ first solar-powered theatre is located at the end of the Monmouthshire and Brecon Canal in the pretty market town of Brecon and offers a popular programme of performing arts and entertainment throughout the year. There’s a gallery as well, with exhibitions of work from artists in the region.

Llandrindod Wells Golf Club, Llandrindod Wells LD1 5NY
Best described as an ‘upland links’ course, this long-established club is a good test for golfers of all abilities.

Canoeing LD3 9AD
The Brecon Beacons National Park also offers an impressive range of options for potentially getting cold and wet, but not caring. You can paddle about on tranquil canals and reservoirs or fling yourself over jaw-dropping waterfalls in a kayak. The Monmouthshire and Brecon Canal, the River Wye, the River Usk and Llangorse Lake are all popular destinations for canoeing, kayaking, stand-up paddleboarding, whitewater rafting and raft building. In 2011, the Brecon Beacons National Park and Brecon Canoe Club launched the Beacons Water Trail to encourage canoe touring on the River Usk and the Monmouthshire and Brecon Canal. The Trail currently runs from Brecon to Talybont-on-Usk.

Places to Visit

National Roman Legion Museum, Caerleon NP18 1AE
Wales was the furthest outpost of the Roman Empire and in AD75 they built a fortress at Caerleon, one of only three permanent fortresses in Roman Britain. The ruins include the most complete amphitheatre in the UK. At weekends and school holidays, children can try on replica armour.

Cantref Adventure Farm, Cantref, Brecon LD3 8LR
If you have young children, Cantref is a good day out. It’s a farm park with loads of activities, from pony rides and feeding baby animals (at the right time of year, obviously), to paddle boats and trampolines. There are indoor activities, too.

National Cycle Collection, Llandrindod Wells LD1 5DL
If you’ve ever wondered exactly how big the big wheel of a penny farthing, or fancied learning more about the history of the bicycle from earliest velocipede to the most hi-tech modern creation, you’ll find the National Cycle Collection quite fascinating. There are all kinds of bicycle-related ephemera as well, from enamel signs to posters and lamps. More than 200 machines are on display in a ‘historic street’ setting.

Tintern Abbey, Tintern NP16 6SE
Founded by Cistercian monks in the 12th century, this impressive ruin has inspired artists and writers for centuries and has been a picturesque tourist attraction since the 18th century. The setting is just beautiful.

Hay-on-Wye HR3 5DG
This charming market town is most famous for its literature festival (in May) and its enormous selection of second-hand bookshops. There are meant to be more than 30, some general and some more specific, such as Murder & Mayhem, which specialises in crime. There are lots of non-book based independent shops as well.

National Botanic Garden of Wales, Llanarthne SA32 8HN
Opened in 2,000, the Botanic Gardens quickly became the most visited garden in Wales. The collection contains more than 8,000 different plant varieties, spread across 560 acres of beautiful countryside. There are lovely themed gardens and the splendid and dramatic glasshouse is a stunning centrepiece, plus events all year.

Blaenavon, Blaenavon NP4 9XP
Blaenavon is probably most renowned for the exciting experience of going underground at Big Pit: National Mining Museum, but there’s plenty more to do all round the historic industrial landscape, which is a World Heritage Site. There are cycle routes and steam trains, plus events throughout the year (exhibitions, talks and walks). Big Pit is the most popular attraction and is based around the former Big Pit Colliery, which was sunk in about 1860 and closed in 1980. The site reopened as a museum in 1983. A visit to Big Pit includes a 300ft (90m) descent into the old colliery, where a former coalminer will take you on a fascinating and personal tour with the sights, sounds and smells of the mine creating an impression of what working life was like at the coalface.

Royal Welsh Museum, Watton, Brecon LD3 7EB
Visit the Regimental Museum of The Royal Welsh, Wales’ infantry regiment, and learn about their fascinating history stretching back to 1689. There’s a fine collection of military artefacts, including uniforms, weapons and medals, while the Zulu War Room tells the story of the Battle of Rorke’s Drift.

Shopping

Hay Makers Gallery, St Johns Place, Hay-on-Wye HR3 5BN
The Hay Makers is a co-operative of professional designer makers. The gallery opened in the 1980s and has flourished ever since; you’ll find a broad range of work on display, from furniture and wooden bowls to ceramics, stone-carving and textiles. Regular exhibitions throughout the year showcase some of the finest contemporary British makers.

The Bowie Gallery, Market Street, Hay-on-Wye HR3 5AF
Showcasing contemporary British crafts, ceramics, prints, jewellery and sculpture

Hay Cinema Bookshop, Brook Street, Hay-on-Wye HR3 5DF
Housed in the old cinema, this is the longest established of the ‘big bookshops’ in Hay and opened in 1965. They have around 200,000 volumes, on all subjects, priced from 50 pence to thousands of pounds.

Forty Six Shop, Cross Street, Abergavenny NP7 5ER
Describing itself as a ‘contemporary lifestyle shop’, Forty Six is full of quirky and unique homewares, from ceramics to cushions, cards, bags, jewellery and more.

Rose’s Books, 14 Broad Street, Hay-on-Wye HR3 5DB
There are more than 12,000 rare and out-of-print children's and illustrated books to be found at Rose’s Books. It’s a great place to buy presents or maybe find that book you loved as a child.

Hay-on-Wye HR3 5DG
It’s not all about bookshops. Well, mostly it is, but not entirely. The town website carries a list of bookshops if you want to check out what there is available – although really the question is ‘what’s not available’. It’s a bibliophile’s paradise.

Fable, Cross Street, Abergavenny NP7 5ER
Fable stocks quirky toys and gifts, including a great selection of traditional toys and games that you might remember from your own childhood. There are wooden toys and outdoor stuff, plus a good choice of gifts for new babies.

Great English Outdoors, Castle Street, Hay-on-Wye HR3 5DF
A fabulous shop (and online store) stocking handmade goods from Welsh wool blankets to leatherwork (including purses and wallets made from 200-year-old reindeer leather), plus beakers and bangles, beautiful bags and ethically made British tailored clothing.

Mostly Maps, Castle Street, Hay-on-Wye HR3 5DF
Fabulous antique maps of all kinds and eras, from just about anywhere in the world you care to mention. They also sell antique prints.

Reviews

The Sunday Times, 100 Ultimate British Hotels 2013, Posh Pubs
"Upstairs, the decor's nothing too adventurous, but warm Welsh blankets and solid, no-nonsense furniture make things snug. You'll be in the bar for most of your stay, though, either sprawling in front of a crackling fire, or waxing lyrical about Ross Bruce's cooking at dinner. The man's a genius with meat."

Book a room at this inn

David Hancock says

The Best Bits

A brilliant bolthole in the Brecons
Artful, understated sense of style throughout
Amazing drinks – independent suppliers
Delicious food – menus evolve with seasons
Stroll through the verdant kitchen garden
Simple bedrooms designed with flair
 

What’s the Damage?

Seven doubles B&B £125-£165;
DB&B £177.50-£217.50
(seasonal sleepover offers £150-£170)
  

Inn Places Perk

Surprise complimentary Book 
 

What Else?

All credit cards taken (except Amex)
Alfresco dining
Private dining: 12-16 in the Aga Room
Parking
Disabled access to Tackroom dining room; not the bedrooms
 

Gongs

Waitrose Good Food Guide; Good Hotel Guide; Michelin; Welsh Rarebits

Book this inn

Rates & Booking

Start from:
2016
Room1BedBreakfast
Room2BedBreakfast
Room3BedBreakfast
Room4BedBreakfast
Room5BedBreakfast
Room6BedBreakfast
Room7BedBreakfast
Room1DinnerBedBreakfast 170.00 170.00 170.00 218.00 218.00 170.00 170.00
Room2DinnerBedBreakfast 150.00 150.00 150.00 178.00 178.00 150.00 150.00
Room3DinnerBedBreakfast 170.00 170.00 170.00 218.00 218.00 170.00 170.00
Room4DinnerBedBreakfast 150.00 150.00 150.00 178.00 178.00 150.00 150.00
Room5DinnerBedBreakfast 170.00 170.00 170.00 213.00 213.00 170.00 170.00
Room6DinnerBedBreakfast 155.00 155.00 155.00 185.00 185.00 155.00 155.00
Room7DinnerBedBreakfast 155.00 155.00 155.00 185.00 185.00 155.00 155.00

Location, Location, Location

Just off A470 at Felin Fach, 4.5 miles north of Brecon.

Book a room at this inn

David Hancock says

The Best Bits

A brilliant bolthole in the Brecons
Artful, understated sense of style throughout
Amazing drinks – independent suppliers
Delicious food – menus evolve with seasons
Stroll through the verdant kitchen garden
Simple bedrooms designed with flair
 

What’s the Damage?

Seven doubles B&B £125-£165;
DB&B £177.50-£217.50
(seasonal sleepover offers £150-£170)
  

Inn Places Perk

Surprise complimentary Book 
 

What Else?

All credit cards taken (except Amex)
Alfresco dining
Private dining: 12-16 in the Aga Room
Parking
Disabled access to Tackroom dining room; not the bedrooms
 

Gongs

Waitrose Good Food Guide; Good Hotel Guide; Michelin; Welsh Rarebits

Food Trail

Take it back home - tour the brewery that brewed your favourite pint, visit the shop on the farm that reared your delicious Sunday roast beef, and seek out the roadside stalls selling the local crab and samphire on the inn’s menu, the Food Trail features the local artisan producers and suppliers where you can buy to enjoy at home.
 
Change of scenery - looking for a pub for lunch following a country walk, a different venue for dinner, or a good café for coffee, light lunch or afternoon tea, then the best in the area are listed below. If you find a new and exciting eatery in the area that’s worthy of a mention on the Food Trail, then please to do let us know – [email protected].

Inn Location - The Felin Fach Griffin

Brecon Brewing, Brecon LD3 8BT
Established by respected local brewer Buster Grant in 2011, Brecon Brewing produces a range of excellent ales including Snowy Beacons and Dark Skies. Buy bottles from the brewery shop open weekdays only.

Penderyn Distillery CF44 0SX
Only 20 minutes from the Felin Fach Griffin, in the village of Penderyn, this is Wales’s only whisky distillery. They have a popular visitors centre where you can take a tour and taste the award-winning whisky as well as the gin and vodka made here.

Black Mountain Smokery, Crickhowell NP8 1DF
Based in the lovely village of Crickhowell, Jo and Jonathan Carthew have run this fantastic smokery for the past decade and their award-winning smoked fish, poultry and cured meats appear on menus all over the region. You are welcome to call into the smokery shop during office hours and they are planning to run tastings and informal private tours of the smokehouse.

Ancre Hill Estates, Monmouth NP25 5HS
One of the top wineries in Wales, Richard and Joy Morris win international awards for their wine and you can visit them and take a tour of the vineyard, preferably pre-booked. The pinot noir is said to be ‘world class’.

The Old Stables Tea Rooms, Hay-on-Wye HR3 5AN
Former hotel chef Mike Carnell and his wife Rachel make a range of award-winning preserves (many of them served at breakfast at the Felin Fach Griffin) but the couple and their daughter, Katie, also run this delightful tea rooms, serving homemade cakes and scones plus around 40 varieties of tea.

The Star, Talybont-on-Usk LD3 7YX
Regarded by those in the know as the best beer pub in area, The Star has been the Brecknockshire CAMRA pub of the year for the past six years. Local ales dominate the hand pumps here and if the sun shines, you can grab a table in the peaceful garden next to the Monmouthshire & Brecon Canal.

Black Mountain Gold, Crickhowell NP8 1BE
Master chocolatier Jules James worked around the world as a pastry chef before returning to his home town of Crickhowell to set up his award-winning artisan chocolate shop, which serves fantastic hot chocolate and also runs chocolate-making workshops.

Beacons Farm Shop, Bwlch LD3 7HQ
Part of the Welsh Venison Centre established in 1985, much of the meat served at the Felin Fach Griffin comes from this exceptional farm shop and butchers. As well as local meat from animals roaming around Middlewood Farm, the shop sells bread, eggs, bacon, beer, wine, pork pies and a range of other deli items.

Talgarth Mill, Talgarth , LD3 0BW
Nestling at the foot of the Black Mountains, halfway between Brecon and Hay-on-Wye, this traditional watermill was restored in 2011 as part of the BBC’s Village SOS TV programme. The machinery is always turning and they mill the flour three or four times a week. Guided tours are available and you can buy the wholemeal flour to take home or simply sample the delicious home-baked bread served in The Bakers’ Table cafe.

The Hours Café & Bookshop, 14 Ship Street, Brecon LD3 9AD
Housed in a wonky, three-floor Tudor building in the heart of Brecon, this exceptional little independent bookshop has a great cafe at the back serving soups, salads, sandwiches, delicious homemade cakes and excellent coffee.

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The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. We inspect the properties featured on the site but cannot be held liable for inaccuracies as facilities change and opinions expressed are subjective. We are not responsible for the standards of the inns appearing on the site, or for the services provided by such inns.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

We reserve the right to edit any comments left by contributors to the site.


BOOKINGS AND VOUCHERS

Our site is an online platform that allows you to search for and book accommodation. We are acting as disclosed agent for the relevant inns featured on our site. This means that any booking or contractual arrangement you make with any entity featured on our site is made with that entity, and not with us. By entering information into the booking software, you authorise us to pass on all relevant information to those entities with whom you are seeking to make a reservation, and to control and/or process such data in accordance with the provisions of the Data Protection Act 1998. In order to make a booking you are required to provide credit card details. We will enable the relevant inn to gain access to the credit card details via the site in the event of any cancellation and a cancellation charge is due. By making a booking you are expressly authorising access to and use of such data and for the relevant inn to deduct the cancellation charges notified to you in the event of a cancellation.

Bookings will be subject to the terms and conditions of the individual entity with whom you contract, including any cancellation polices they may apply. It is your responsibility to check the terms of such entities before you enter your contract with them. If you wish to cancel a booking, you must cancel using the site unless exceptional circumstances do not permit you to gain access to the site, in which case you should liaise directly with the inn concerned. In either case you may be liable for cancellation charges. Whenever your booking is cancelled whether directly or via the site, it is your responsibility to check your account with HIP to confirm the booking has been cancelled and to be notified of any relevant charges (and to pay them). If you do not attend the inn on the dates booked, this will be treated as a cancellation by the relevant inn on the applicable terms. The accommodation provider’s cancellation policy may continue to apply after your arrival at your inn. In the event that you decide to shorten the duration of your stay, such a request will be dealt with at the discretion of the accommodation provider, and not by us in our capacity as the booking agent. If you amend your booking in this way there may be a cancellation fee levied by the accommodation provider and you should refer to the provider’s cancellation policy for more details. Where the accommodation provider requires a minimum stay for rooms attracting a certain price, this will be clearly stated on our site prior to booking.

We are not responsible for inaccuracies in the booking process; you must check carefully the agreed dates and prices before completing your booking. In particular, you are advised to check the availability of any offers, promotional codes, or the acceptance of gift vouchers before completing the booking, as well as whether any special requirements you may have can be met. Please note that Inn Places Special Gifts may not be available at all the inns where special promotions are being run, and such promotions may have additional terms and conditions applicable.

Although we gather credit card information to secure the booking, the booking will be with the relevant inn to whom, by virtue of you starting the booking process you authorise us to transmit the credit card information.

To confirm a booking, you must be authorised to make the booking by all the persons named on the booking and their parent or guardian for all party members who are under 18 when the booking is made. By making the booking, you are confirming that all persons named on the booking accept the terms and that you will inform the other persons named on the booking of the confirmation details and any other appropriate information. By making the booking you also become responsible for making all payments due under the booking.

The display of accommodation for hire on the site is an invitation to treat only.

By completing and submitting the booking form you are making an offer to book temporary accommodation room nights, which if accepted by accommodation providers, will result in a binding contract made between you and the accommodation provider.

Completing the booking process online does not constitute acceptance of your offer. We will send you an email confirmation following your booking on behalf of the accommodation provider confirming acceptance of your offer and forming the legally binding contract subject to any applicable terms and conditions.

Because the contract for your accommodation is between you and the relevant inn, any queries or concerns should be addressed to them. If you have a problem during your visit, this must be reported to the inn immediately. If you fail to follow this procedure there will be less opportunity for the inn to investigate and rectify your complaint. The amount of compensation you may be entitled to from the inn may be reduced or you may not receive any at all depending upon the circumstances. If you wish to complain when you return home, you should address your complaint to the inn concerned.


LIMITATION OF OUR LIABILITY

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

If you are a business user, please note that in particular, we will not be liable for:

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.


UPLOADING CONTENT TO OUR SITE

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the Site a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

The views expressed by other users on our site do not represent our views or values.


VIRUSES

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to make any use of content on our site other than that set out above, please contact .


THIRD PARTY LINKS AND RESOURCES IN OUR SITE

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.


APPLICABLE LAW

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non- contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.


CONTACT US

To contact us, please email .

Thank you for visiting our site.

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PRIVACY POLICY


Hancock’s Inn Places Limited ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://innplaces.co.uk you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Hancocks Inn Places Limited of 2 Old Bath Road, Newbury, Berkshire RG14 1QL.


INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:


COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy [LINK].


USES MADE OF THE INFORMATION

We use information held about you in the following ways:


DISCLOSURE OF YOUR INFORMATION

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

We do not sell or disclose your personal information to other companies without your prior consent. We do not sell mailing lists to third parties. If you do not wish to receive the members’ newsletter, toy can unsubscribe or amend your preferences here.

We may disclose your personal information to third parties:


WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at .

Our site may contain links to and from third party websites or Inn Places members, or advertisers. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


ACCESS TO INFORMATION

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

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