Inn Places

Shibden Mill Inn

Halifax, West Yorkshire HX3 7UL

  • Shibden Mill Inn Halifax, The Exterior
  • Shibden Mill Inn Halifax, The Exterior
  • Shibden Mill Inn Halifax, The Exterior
  • Shibden Mill Inn Halifax, The Exterior
  • Shibden Mill Inn Halifax, West Yorkshire, The Exterior at night
  • Shibden Mill Inn Halifax, West Yorkshire, Interior
  • Accommodation West Yorkshire, Interior
  • Accommodation West Yorkshire, Interior
  • Shibden Mill Inn Halifax, Interior
  • Shibden Mill Inn Halifax, Interior
  • Shibden Mill Inn Halifax, Interior and Food
  • Shibden Mill Inn Halifax, West Yorkshire, The Food
  • Shibden Mill Inn Halifax, West Yorkshire, The Food
  • Accommodation West Yorkshire, The Food
  • Shibden Mill Inn Halifax, The Food
  • Shibden Mill Inn Halifax, The Food
  • Shibden Mill Inn Halifax, The Food
  • Shibden Mill Inn Halifax, West Yorkshire, Double Bedroom
  • Shibden Mill Inn Halifax, West Yorkshire, Double Bedroom
  • Accommodation West Yorkshire, Double Bedroom
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Overview
Sleep
Eat & Drink
Out & About
Food Trail
Reviews
Getting There
Room Rates
Overview
Sleep
Eat & Drink
Out & About
Food Trail
Reviews
Getting There
Rates

Shibden Mill Inn

The personal touch

Simon and Caitlin Heaton have been nurturing the stunning 17th century Shibden Mill Inn since 1998 and you can feel the love. A stones throw from Halifax, settled in the fold of a wooded glen, with Red Beck meandering by, the Shibden Mill Inn is an ideal spot to forget your troubles for a day or two and lose yourself in luxurious comfort. The Mill team has built quite a reputation for good food, and they know a thing or two about looking after you, so whether you’re simply after a pint and sandwich or settling down for dinner and a bed for the night, you’re in safe hands. There’s a charming sheltered patio garden surrounded by mature shrubs where you can take lunch sat at one of the chunky oak tables, and it is hunky dory indoors, too, when as the temperature drops you’ll find yourself in front of a log fire in one of the handsome black-beamed rooms.

Sticky fingers

Children have their own menu and there’s also a ‘small roast’ available on Sundays.

Muddy paws

Dogs are welcome in the bar.

Alfresco

Tables on the terrace out front of the charming whitewashed inn make for an appealing spot to nurse a pint of local ale or a glass of wine, with an outdoor lunch on the cards as well if the weather is up to the job. Afternoon tea can be an alfresco treat, too.

What’s on?

The hard-working team put on regular events with something happening every month – a week of game dishes, for example,  with another seven days dedicated to chocolate recipes, then there is pork and cider night, Fizz & Chips (fish & chips and a bottle of Prosecco), and Tuscan night. The regular Tuesday Treat is two courses and a bottle of wine for 25 quid.

Book a room at this inn

David Hancock says

The Best Bits

Old mill in tranquil location in secret valley,
Halifax, over the hill, is a world away
Interesting, well-priced menu – eat big or small
Attractive, luxurious bedrooms – all different
Pretty streamside terrace for alfresco eating
Fabulous walks from the door
 

What’s the Damage?

10 doubles £115-£149; suite £195
 

Inn Places Perk

Free Room Upgrade if Available and a complimentary newspaper at breakfast 
 

What Else?

All credit cards taken
Private dining facilities
Alfresco dining
Parking
 

Gongs

Waitrose Good Food Guide; Michelin; Good Hotel Guide; AA 5 Star Inn & 2 Rosettes

Shibden Mill Inn

Do not disturb

The bedrooms reflect the attention to detail that has gone into making Shibden Mill the class act it is today – forget country chintz, the eleven rooms have bags of contemporary style and individual character. They’re all different shapes and sizes, with the likes of funky wallpaper, stylish blinds and interesting artworks, not to mention comfy mattresses and little details like retro digital radios and modern TVs.  Bathrooms are smart and contemporary, too, with some featuring monsoon showers and others containing stand-alone baths (check out the beauty lurking in the corner of the magnificent suite). If the ‘Staying in Sunday’ promotion sounds like your thing, pick a DVD from the library and settle down with a bucket of popcorn and a bottle of wine.

Creature comforts

Elsyl bathroom products (wrapped rather groovily in corrugated card)

Gadgets

Free Wi-Fi; flatscreen TV; DVD library; iPod docking; retro digital radios

What’s for Breakfast?

Fresh fruit with organic yoghurt; homemade muesli; toast with Yorkshire honey and homemade preserves; full Yorkshire with local sausages and bacon and homemade black pudding; Welsh rarebit and roast tomatoes on homemade bread; eggs Benedict, Florentine and Royale; grilled kippers with herb butter; smoked salmon with scrambled egg; Yorkshire-cured ham and tomato omelette

What’s the damage?

10 doubles – £115-£149; Suite £195

Book a room at this inn

David Hancock says

The Best Bits

Old mill in tranquil location in secret valley,
Halifax, over the hill, is a world away
Interesting, well-priced menu – eat big or small
Attractive, luxurious bedrooms – all different
Pretty streamside terrace for alfresco eating
Fabulous walks from the door
 

What’s the Damage?

10 doubles £115-£149; suite £195
 

Inn Places Perk

Free Room Upgrade if Available and a complimentary newspaper at breakfast 
 

What Else?

All credit cards taken
Private dining facilities
Alfresco dining
Parking
 

Gongs

Waitrose Good Food Guide; Michelin; Good Hotel Guide; AA 5 Star Inn & 2 Rosettes

Shibden Mill Inn

Mastering the menu

Chef Darren Parkinson’s passion for locally sourced ingredients shines through his menus from breakfast through to supper. Start the day with breakfast in the lofty upstairs dining room where you can ring the changes with a Nettlenipper cheese omelette, or stick to the trad full Yorkshire, complete with Darren’s homemade black pudding. The lunch menu, served in any of the warren of beamed, cosy rooms downstairs might start with the likes of risotto of girolle mushrooms, rabbit leg and lovage fritter (with a recommended glass of Sangiovese) or homemade Penny loaves with piccalilli, mojo verde and balsamic onions, which goes down a treat with a glass of Shibden Ale. Onglet of beef, braised in red wine and served with turnip and Denholme honey purée is a typical main course, but non meat-eaters are well looked after too, with the likes of broad bean risotto or luxury fish pie. Sunday lunches bring in the crowds for traditional roasts and children get their very own mini-menu.

On the menu

Partridge and chestnut pie, pickled red cabbage, cherry purée and grape chutney £7
Shibden homemade penny loaves, piccalilli, mojo verde & balsamic onions £6
Roasted rump of Yorkshire lamb, lamb’s breast and tongue fritter, Jerusalem artichoke, pickled girolle mushrooms and mint reduction £19
Yorkshire Moor pheasant, ham hock & black pudding faggot, caramelised apples, creamed cabbage, cider sauce and game chips £17
Poached rhubarb pannacotta, crumble & rhubarb schnapps £6

Sunday Roasts

Roast loin of free-range pig, homemade black pudding & crackling, seasonal vegetables, dripping roasties, creamy mash, Yorkshire pudding and homemade gravy £13.95
Roasted ribeye of Yorkshire beef £13.95
Vegetarian nut & date roast £12.95

Foodie Extras

They get the importance of a hearty breakfast here, and served upstairs in the attractive dining room, the most important meal of the day isn’t just for residents. If you’ve been out for an early morning walk, drop in and choose from fresh fruit, homemade muesli, local honey or the full Yorkshire (including local sausages, bacon and Darren’s own black pudding). There are several Benedict options as well, including one with Yorkshire cured ham. If you skipped breakfast, or maybe burned a few calories on the hills, return for one of their mighty fine afternoon teas to tide you over until dinner.
 

Time to Eat

Breakfast: 7am - 10am
Lunch: 12 noon - 2pm
Afternoon Tea: 3pm - 5pm
Dinner: 5.30pm - 9.30pm

Local, local, local

Meat: Alan Walker, Sowerby Bridge; Russell Hume, Boroughbridge (www.russellhume.com) 
Game: Yorkshire Game (www.yorkshiregame.co.uk) 
Fish: Neve Fleetwood (www.nevefleetwood.co.uk); Hodgson, Hartlepool (www.hodgsonfish.co.uk) 
Cheese: Pextenement, Todmorden (www.pextenement.co.uk); Yorkshire Fine Cheeses, Shelley (www.yorkshirefinecheese.co.uk) 
Vegetables: First Choice, Bradford (www.firstchoiceproduce.co.uk) 
Real ale: Little Valley Brewery (www.littlevalleybrewery.co.uk) 

Behind the bar

At the pumps is a brew made especially for the pub and a bunch of local heroes such as Stod Fold’s Gold, Black Sheep Best Bitter and Little Valley Brewery’s Organic Withens Pale Ale (from just down the road). Manager Glen Pearson has been in post since day one and is justifiably proud of his wine list which includes an impressive 20 to choose from by the glass. Glen sources his wine from Cellar 28 in nearby Rastrick and the broad, cosmopolitan list includes some interesting and exclusive labels.
 

Time at the bar

12 noon - 11pm

Book a room at this inn

David Hancock says

The Best Bits

Old mill in tranquil location in secret valley,
Halifax, over the hill, is a world away
Interesting, well-priced menu – eat big or small
Attractive, luxurious bedrooms – all different
Pretty streamside terrace for alfresco eating
Fabulous walks from the door
 

What’s the Damage?

10 doubles £115-£149; suite £195
 

Inn Places Perk

Free Room Upgrade if Available and a complimentary newspaper at breakfast 
 

What Else?

All credit cards taken
Private dining facilities
Alfresco dining
Parking
 

Gongs

Waitrose Good Food Guide; Michelin; Good Hotel Guide; AA 5 Star Inn & 2 Rosettes
Inn Location
Shopping
Activities
Places to Visit

WALKING

www.walkingbritain.co.uk
There are plenty of good walks on Shibden’s doorstep but for something a bit more adventurous, there’s the Calderdale Way, a 50-mile circular long-distance trail that can be joined at any stage and completed in day-long chunks. Close to the route are National Trust-owned Hardcastle Crags, where you’ll find picturesque walks, broad-leaved woodland and rocky outcrops.

CYCLING

www.cycle-route.com
There are plenty of enjoyable cycle rides in the Calderdale area, but for a real test of stamina head up Cragg Vale, the longest continuous incline in England  – as the Tour de France competitors will confirm – and worth the thigh burn for the fantastic views over this corner of the Pennines.

EVENTS & FESTIVALS

www.visitcalderdale.com/plan-your-stay/events-festivals
As you might expect, this corner of the Pennines does well for annual events and festivals. There’s the Scotia Festival of Music (chamber music) from mid-May to mid-June, the Atlantic Fringe Festival in September and Nocturne at Night – a celebration of art in the streets of Halifax – in mid-October.
 

Inn Location - Shibden Mill Inn

Activities

Sowerby Bridge Slalom Course HX6 2AA
Sowerby Bridge Slalom Course near Halifax is where you’ll find the true watersports enthusiast. The 300m white water course takes advantage of the weirs on the River Calder, previously used to power the area’s many mills. Mostly grade two, in high water it can reach a challenging grade three.

Turbury Equisport Riding School and Event Centre, Rochdale Road, Halifax HX4 8PU
To appreciate the beauty of Calderdale and get an idea as to what this spectacular landscape looks like from the saddle, enjoy a day at the Turbury Equisport Riding School and Event Centre on the edge of Halifax.

Bronte Boat Hire, Hebden Bridge HX7 8AD
It’s not just Pennine hills and miles of open moorland that are great to explore in Calderdale. Hire a narrow boat for a day at Hebden Bridge and get to see the rugged beauty of this region from the unique perspective of Britain’s wonderful inland waterway network.

Places to Visit

Shibden Hall, Halifax HX3 6XG
This 600-year-old medieval timber-framed manor house in Halifax is one of England’s oldest buildings, constructed five years after the Battle of Agincourt in 1415. The hall includes a variety of restored workshops and the adjacent park has a drystone walling exhibition.

Holmfirth, HD9 3JP
Six miles south of Huddersfield, this small town in the Holme valley is renowned for its sturdy stone-built cottages, hidden alleyways and stunning Pennine scenery. It’s famous, too, as the main location for the BBC’s long-running sitcom Last of the Summer Wine.

East Riddlesden Hall, BD20 5EL
This fascinating building, once the home of a cloth merchant, offers many artefacts and items of oak furniture dating from the 17th century. There are also exquisite embroideries and award-winning gardens.

National Media Museum, Bradford BD1 1NQ
If you’re interested in film, television and photography and just about every other area of modern media, here, you’ll find seven floors of galleries with permanent exhibitions focusing on animation, video-gaming and the Internet – among other subjects. There are also three cinemas, an IMAX screen and two film festivals. Located in Bradford.

Bankfield Museum, Ackroyd Park, Halifax HX3 6HG
Housed in an imposing Victorian building, less than a mile from the centre of Halifax, Bankfield Museum contains an internationally important collection of costumes and textiles.

Bronte Parsonage, Haworth BD22 8DR
The former home of the Brontë sisters opened as a museum in 1928. This is where Brontë fans get a feel for the daily lives of these extraordinary sisters and how they applied themselves as writers. If you feel like a walk while you’re there, trek across the Pennines to Top Withins, thought to be the inspiration for Wuthering Heights.

Wainhouse Tower, King Cross, Halifax HX2 7DT
One of Calderdale’s best-known landmarks, this 253ft-high 19th-century folly was used as an observation tower during the Second World War. A climb of 400 steps to the top reveals amazing views across the Pennine hills and valleys.

Shopping

Collectors Old Toy Shop, Halifax, HX1 1XF
If you’re searching for a speciality item or a rare toy from childhood, then the Collectors Old Toy Shop in Northgate in Halifax is just the place.

The Piece Hall, Halifax HX1 1RE
An open shopping venue in the heart of Halifax, originally built as a sales centre for weavers, The Piece Hall is home to specialist shops, an art gallery and a tourist information centre. Its unique heritage and distinctive architecture make this much more than just a shopping experience. Currently closed and being transformed into a thriving town square and heritage destination; re-opening in 2016.

Innovation, Hebden Bridge HX7 8ET
This gift shop at historic Hebden Bridge Mill offers a wide range of designer greeting cards, hand-made jewellery, beauty products, ceramics, Punjabi rugs and many seasonal specialities.

Todmorden Market OL14 5AJ
This famous West Yorkshire market was officially opened in 1879 and has been trading without interruption ever since. There are both indoor and outdoor markets here. Fresh, locally produced food is sold at Todmorden Market every Friday.

Ribbon Circus, Hebden Bridge, HX7 8AH
An amazing range of gifts and ribbons as well as a good choice of unique gifts and Roger LaBorde cards can be found at Ribbon Circus in the centre of Hebden Bridge.

Reviews

This property has no reviews.

Book a room at this inn

David Hancock says

The Best Bits

Old mill in tranquil location in secret valley,
Halifax, over the hill, is a world away
Interesting, well-priced menu – eat big or small
Attractive, luxurious bedrooms – all different
Pretty streamside terrace for alfresco eating
Fabulous walks from the door
 

What’s the Damage?

10 doubles £115-£149; suite £195
 

Inn Places Perk

Free Room Upgrade if Available and a complimentary newspaper at breakfast 
 

What Else?

All credit cards taken
Private dining facilities
Alfresco dining
Parking
 

Gongs

Waitrose Good Food Guide; Michelin; Good Hotel Guide; AA 5 Star Inn & 2 Rosettes

Book this inn

Rates & Booking

Start from:
2016
StandardDouble 125.00 125.00 125.00 125.00 125.00 125.00 125.00
StandardDoubleforSingleOccupancy 100.00 100.00 100.00 100.00 100.00 100.00 100.00
SuperiorDouble 149.00 149.00 149.00 149.00 149.00 149.00 149.00
SuperiorDoubleforSingleOccupancy 127.00 127.00 127.00 127.00 127.00 127.00 127.00
BowerSuite 195.00 195.00 195.00 225.00 195.00 195.00 195.00
BowerSuiteforSingleOccupancy 165.00 165.00 165.00 165.00 165.00 165.00 165.00
PetitStandardDouble 95.00 95.00 95.00 95.00 95.00 95.00 95.00
PetitStandardDoubleforSingleoccupancy 90.00 90.00 90.00 90.00 90.00 90.00 90.00

Location, Location, Location – how to get there

By Road:
Shibden Mill Inn is signposted left off the A58 just east of Halifax, just before the junction with A6036.
By Rail:
Halifax Railway Station is a 15-minute cab ride away. Trains from London take 2 1/2 hours to Leeds, then the TransPennine train takes 35 minutes to Halifax.

Book a room at this inn

David Hancock says

The Best Bits

Old mill in tranquil location in secret valley,
Halifax, over the hill, is a world away
Interesting, well-priced menu – eat big or small
Attractive, luxurious bedrooms – all different
Pretty streamside terrace for alfresco eating
Fabulous walks from the door
 

What’s the Damage?

10 doubles £115-£149; suite £195
 

Inn Places Perk

Free Room Upgrade if Available and a complimentary newspaper at breakfast 
 

What Else?

All credit cards taken
Private dining facilities
Alfresco dining
Parking
 

Gongs

Waitrose Good Food Guide; Michelin; Good Hotel Guide; AA 5 Star Inn & 2 Rosettes

Food Trail

Take it back home - tour the brewery that brewed your favourite pint, visit the shop on the farm that reared your delicious Sunday roast beef, and seek out the roadside stalls selling the local crab and samphire on the inn’s menu, the Food Trail features the local artisan producers and suppliers where you can buy to enjoy at home.
 
Change of scenery - looking for a pub for lunch following a country walk, a different venue for dinner, or a good café for coffee, light lunch or afternoon tea, then the best in the area are listed below. If you find a new and exciting eatery in the area that’s worthy of a mention on the Food Trail, then please to do let us know – [email protected].

Inn Location - Shibden Mill Inn

Little Valley Brewery, Turkey Lodge Farm, Cragg Vale HX7 5TT
Wim van der Spek and Sue Cooper were on solo bicycle journeys when they first met in 1999, quite a distance from the Calder Valley - in Katmandu! Dutch born Wim qualified as a Master Brewer in Munich and in 2005 he brought his expertise to Sue’s birthplace in Cragg Vale. Together they brew 100% organic beer using the tastiest hops and malt; Withens Pale Ale, Hebden’s Wheat, Stoodley Stout and Tod’s Blonde.

The Bear Café and Shop, 29 Rochdale Road, Todmorden OL14 7LA
It’s easy to lose yourself in this wonderful deli and café housed in the magnificent old Cooperative building with its etched glass, harlequin tiled floor and original shelving. Buy local eggs, bread, vegetables and cheese before climbing the wide, elegant staircase to the cracking café. It might look a bit chunky pine, but the food is 100% modern. Everything’s made in house; expect the likes of smoky blue cheese pie with braised red cabbage or beetroot bourguignon with Dijon mash. And the cakes! The Jamaican ginger and Amaretto is TDF.

Muse Music & Love Café, Maket Street, Hebden Bridge HX7 6AA
Sid Jones has been running this funky little music shop for over 17 years; he married his childhood sweetheart Valeen and she stole a corner of Sid’s shop to open a coffee bar. She makes a mean cappuccino (and an even better chocolate cake); what better way to pass an hour or so, listening to Sid’s eclectic selection of tunes over a cuppa and chat? Talk about try before you buy!

Riccis Tapas & Ciccetti, Dean Clough, Halifax HX3 5AX
Squeeze your eyes tight and you could be in an Italian piazza! This very genuine ciccetti joint is housed in one of Dean Clough’s beautifully renovated mill buildings; the yellow stone glows on a good day and the scale of the square is monumental. Just keep ordering small plates until you can’t eat any more – you’ll find yourself tempted by the likes of spiced cauliflower fritters with tomato and lemon chutney, lentil dhal with cardamom tortilla tuiles and thyme and garlic roast suckling pit. A glass of chilled Manzanilla washes it all down perfectly.

Love Grows Café & Shop, 6 Hollins Place, Hebden Bridge HX7 6EU
Moira and Michael Smith gave up perfectly good jobs to pursue a life long dream of running a café and they’ve done it with knobs on. Michael’s in the tiny kitchen, baking fabulous cakes whilst Moira makes everyone welcome in the light, airy, Scandi-themed tearoom. Chow down on Croque Monsieur, open sandwiches or homemade soup and follow up with a cracking espresso and a chunk of cake. Take home handmade chutneys and preserves, gluten free bread and tasteful designer trinkets.

Eric’s Restaurant, Lindley, Huddersfield HD3 3JP
Local lad Eric Paxman trained down the road, travelled the world, spent some time with Bill Grainger in Sydney then came back to his roots with more than a spoonful of sunshine. His adherence to local sourcing coupled with the influence his travels results in unique, joyous dishes. Eric’s is a complete experience you won’t forget in a hurry. You’re well looked after from the moment you step into the modern, airy, former terraced house.

The Olive Branch, Hebden Bridge HX7 8UQ
Ignore the slightly inauspicious location (by the traffic lights in the middle of town); this family run Mediterranean restaurant sends completely authentic, rustic delights out of its minute kitchen. Kebabs, stuffed vine leaves and hummus are terrific value for money and a genuine taste of Turkey. They do a great early bird if you’re going to the theatre or cinema – two courses and a glass of wine for 12 quid – can’t be beaten!

The Old White Beare, Norwood Green, Halifax HX3 8QG
Originally built as a farmhouse and alehouse in 1533, this handsome, smartly whitewashed country pub in a leafy Halifax suburb was partly rebuilt after a fire using timbers from an Elizabethan galleon. There are nods to its age, particularly in the marvelous snug, a great place to hunker down in the winter, in front of the roaring fire. On good days though, head outside – there’s plenty of al fresco space and the views are lovely. The menus offer something for everyone – the sandwiches are particularly good.

Dean Clough Cooking School, Dean Clough, Halifax HX3 5AX
Enroll in a day’s course in the state-of-the-art kitchens housed in the magnificently renovated mill; artisan bread making, Gujerati cuisine and rustic Italian cooking are on the menu. The tutors are professional chefs – you’ll pick up all kinds of tricks of the trade. The Viaduct café is run by Cooking School apprentices and they’re keen to display their skills, so pop down to the ground floor for a delicious lunch.

Brooks Restaurant, Brighouse HD6 1RW
Ex-Savoy Chef Darrell Brook has been rattling pans in his eponymous eatery since 1989 and his passion for sourcing and cooking great food has never dimmed. It’s all polished floorboards, candles and gleaming glassware – traditional you might think – but the menu is anything but. You’ll find the likes of chorizo and fennel salad and Italian roast pork with sharron fruit and balsamic. Artistic types are encouraged to dabble with crayons on the white napkins; the best results are framed and hung. Release your inner Hockney!

The Old Bridge Inn, Ripponden HX6 4DF
The welcome you’ll get from Tim and Lindsay is second only to the magnificent roaring fire in this very special old pub. Drop into the bottom of the valley, over the hump backed bridge and the dazzlingly whitewashed 700-year-old inn awaits. Enjoy a range of excellent local ales and a menu a notch or two above pub grub; you’ll find modern dishes like salt & pepper squid on chickpeas with chorizo and smoked duck breast with plums - but the roast shoulder of lamb takes some beating! The pub is also home to the Pork Pie Appreciation Society. ‘Nuff said.

Keelham Farm Shop, Thornton BD13 3SS
Victoria and James Robertshaw are following in their dad and granddads’’ footsteps – both were dedicated farmers and expert butchers. Now this third generation is dedicated to local farmers, stocking goods from over 400 in and around Yorkshire.

Gimbals, Sowerby Bridge HX6 2AF
Simon and Janet Baker have been at the helm of this charming neighbourhood restaurant for the last 17 years. Janet’s keen design eye results in a beguiling mix of modern and vintage in the cosy front room, whilst Simon’s creativity brings to the table the likes of potted chilli and coriander smoked mackerel and Persian spiced lamb chops, sweet potato puree with rose and mint pickled shallots. Thursday night sees a tasting menu, when chef really flexes his culinary muscles!

Saker Bakery & Wholefoods, Market Street, Hebden Bridge HX7 6EU
Karl Badger has been baking ‘artisan’ bread before it was invented – over 25 years! Step into his bijou shop in Hebden (just follow your nose) and try to come away without at least two loaves and some delicious flapjack! Saker’s sell deli items too, so stock up on Yorkshire rapeseed oil, organic apple puree and a wide range of herbs and spices.

Czerwiks Deli, Brighouse HD6 1AQ
For over 20 years this family run business has been a specialist wine merchants, delicatessen and providers of luxury hampers. It’s easy to find – just look for the queue snaking down the street.

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BOOKINGS AND VOUCHERS

Our site is an online platform that allows you to search for and book accommodation. We are acting as disclosed agent for the relevant inns featured on our site. This means that any booking or contractual arrangement you make with any entity featured on our site is made with that entity, and not with us. By entering information into the booking software, you authorise us to pass on all relevant information to those entities with whom you are seeking to make a reservation, and to control and/or process such data in accordance with the provisions of the Data Protection Act 1998. In order to make a booking you are required to provide credit card details. We will enable the relevant inn to gain access to the credit card details via the site in the event of any cancellation and a cancellation charge is due. By making a booking you are expressly authorising access to and use of such data and for the relevant inn to deduct the cancellation charges notified to you in the event of a cancellation.

Bookings will be subject to the terms and conditions of the individual entity with whom you contract, including any cancellation polices they may apply. It is your responsibility to check the terms of such entities before you enter your contract with them. If you wish to cancel a booking, you must cancel using the site unless exceptional circumstances do not permit you to gain access to the site, in which case you should liaise directly with the inn concerned. In either case you may be liable for cancellation charges. Whenever your booking is cancelled whether directly or via the site, it is your responsibility to check your account with HIP to confirm the booking has been cancelled and to be notified of any relevant charges (and to pay them). If you do not attend the inn on the dates booked, this will be treated as a cancellation by the relevant inn on the applicable terms. The accommodation provider’s cancellation policy may continue to apply after your arrival at your inn. In the event that you decide to shorten the duration of your stay, such a request will be dealt with at the discretion of the accommodation provider, and not by us in our capacity as the booking agent. If you amend your booking in this way there may be a cancellation fee levied by the accommodation provider and you should refer to the provider’s cancellation policy for more details. Where the accommodation provider requires a minimum stay for rooms attracting a certain price, this will be clearly stated on our site prior to booking.

We are not responsible for inaccuracies in the booking process; you must check carefully the agreed dates and prices before completing your booking. In particular, you are advised to check the availability of any offers, promotional codes, or the acceptance of gift vouchers before completing the booking, as well as whether any special requirements you may have can be met. Please note that Inn Places Special Gifts may not be available at all the inns where special promotions are being run, and such promotions may have additional terms and conditions applicable.

Although we gather credit card information to secure the booking, the booking will be with the relevant inn to whom, by virtue of you starting the booking process you authorise us to transmit the credit card information.

To confirm a booking, you must be authorised to make the booking by all the persons named on the booking and their parent or guardian for all party members who are under 18 when the booking is made. By making the booking, you are confirming that all persons named on the booking accept the terms and that you will inform the other persons named on the booking of the confirmation details and any other appropriate information. By making the booking you also become responsible for making all payments due under the booking.

The display of accommodation for hire on the site is an invitation to treat only.

By completing and submitting the booking form you are making an offer to book temporary accommodation room nights, which if accepted by accommodation providers, will result in a binding contract made between you and the accommodation provider.

Completing the booking process online does not constitute acceptance of your offer. We will send you an email confirmation following your booking on behalf of the accommodation provider confirming acceptance of your offer and forming the legally binding contract subject to any applicable terms and conditions.

Because the contract for your accommodation is between you and the relevant inn, any queries or concerns should be addressed to them. If you have a problem during your visit, this must be reported to the inn immediately. If you fail to follow this procedure there will be less opportunity for the inn to investigate and rectify your complaint. The amount of compensation you may be entitled to from the inn may be reduced or you may not receive any at all depending upon the circumstances. If you wish to complain when you return home, you should address your complaint to the inn concerned.


LIMITATION OF OUR LIABILITY

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

If you are a business user, please note that in particular, we will not be liable for:

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.


UPLOADING CONTENT TO OUR SITE

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the Site a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

The views expressed by other users on our site do not represent our views or values.


VIRUSES

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to make any use of content on our site other than that set out above, please contact .


THIRD PARTY LINKS AND RESOURCES IN OUR SITE

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.


APPLICABLE LAW

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non- contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.


CONTACT US

To contact us, please email .

Thank you for visiting our site.

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PRIVACY POLICY


Hancock’s Inn Places Limited ("We") are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://innplaces.co.uk you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Hancocks Inn Places Limited of 2 Old Bath Road, Newbury, Berkshire RG14 1QL.


INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:


COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy [LINK].


USES MADE OF THE INFORMATION

We use information held about you in the following ways:


DISCLOSURE OF YOUR INFORMATION

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

We do not sell or disclose your personal information to other companies without your prior consent. We do not sell mailing lists to third parties. If you do not wish to receive the members’ newsletter, toy can unsubscribe or amend your preferences here.

We may disclose your personal information to third parties:


WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at .

Our site may contain links to and from third party websites or Inn Places members, or advertisers. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


ACCESS TO INFORMATION

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.


CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

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